Empathy vs Accountability: Why the best leaders know it’s not one or the other

A team sitting at a table having a staff meeting in a sleek office space.

Empathy and accountability aren’t opposites—they’re essential partners in effective leadership. Discover why the best leaders blend emotional intelligence with clear expectations to build resilient, high-performing teams.

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The 8 benefits of caring leadership

Young African American Executive Manager, Businesswoman Writing Workplace Strategy Ideas On Screen

Caring leadership isn’t just about kindness—it drives trust, loyalty, innovation and high performance. Explore eight compelling reasons why leading with empathy creates stronger teams, deeper connection and long-term success.

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Why leaders need to approach the new world of work with sensitivity and action

Aerial View At Young Startup Team Working In The Modern Workplace

As the workplace rapidly evolves, leaders must balance empathy with action. From AI to RTO and pay transparency, navigating change with curiosity, clarity and trust is essential for building resilient, future-ready teams.

C-level Leader Leadership Matters Magazine Organisational Leadership Reading Articles Senior Manager Under 5 mins

Unlocking the secrets to leadership success

Chief Minister of the Northern Territory Lia Finocchiaro. Picture: Pema Tamang Pakhrin

The Institute of Managers and Leaders Australia & New Zealand recently hosted Ms Finocchiaro for a leadership event at the Darwin Convention Centre. These are some of the reflections from IML CEO Sam Bell FIML.

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Member Spotlight with Daniel Swart CPMgr AFIML

This month’s Member Spotlight features Daniel Swart CPMgr AFIML, Head of Clinical Operations at QBiotics Group Limited Australia.

Daniel’s focus on team engagement and adaptability has been crucial for navigating organisational change, driving both individual and team success. In the article, he shares how the CPMgr accreditation has shaped his leadership approach, offering strategies for building resilience, enhancing team ownership, and aligning operational decisions with strategic goals

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Leadership outlook 2025: key challenges and opportunities

Successful Businesswoman In Stylish Suit Looking In Wonder

From the rapid advancements in AI to the ongoing return-to-office debate, there are a myriad of challenges and opportunities for leaders to navigate in 2025.

C-level Leader Leadership Matters Magazine Organisational Leadership Reading Articles Senior Manager Under 5 mins

The 3 things required to transform how work gets done

True transformation in the workplace isn’t about new structures or targets—it’s about culture, relationships, and accountability. Organisations that proactively define their culture, prioritise respectful collaboration, and set clear behavioural expectations create environments where employees thrive and change becomes sustainable.

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What’s wrong with the senior leadership cohort?

A Toxic Employee Is Disruptive And Disrupts The Work Of The Business

When strategies fail, the issue often isn’t resistance or poor processes—it’s misalignment within the senior leadership cohort. Without clear collaboration, these leaders unintentionally stall execution. The solution? A structured approach that fosters alignment, accountability, and teamwork to turn strategy into action.

AI C-level Leader Leadership Matters Magazine Organisational Leadership Reading Articles Senior Manager Under 5 mins

Beyond the right to disconnect: how clear team norms create real change

Thoughtful Anxious Asian Business Woman Looking Away Thinking Solving Problem

Hybrid work has blurred boundaries, and laws alone won’t fix it. Clear team norms define when and how to communicate, reducing stress and building trust.

AI C-level Leader Leadership Matters Magazine Organisational Leadership Reading Articles Senior Manager Under 5 mins

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