Difficult conversations are challenging enough, but what happens when the other person lacks emotional intelligence? This article explores four practical steps to approach tough conversations with empathy, clarity, and confidence – so you can guide the discussion toward a productive outcome without triggering defensiveness.

Connected leadership goes beyond communication – it’s about creating genuine connection, inspiring purpose, and leading as a whole human. In this article, Tim Jack Adams shares what the best leaders do differently, from building trust and resilience to igniting cultures where people thrive sustainably, together.

Mastering difficult conversations at work requires empathy, open questions, and emotional intelligence. Discover five practical steps to handle tough discussions with confidence.

In an age of AI and data overload, leaders don’t just need information—they need critical thinking. Discover Bethan Winn’s POINT framework for making smarter, clearer decisions in complex times.

Australia’s productivity slump can’t be solved by policy alone. Stronger leadership is the lever every organisation can pull today.

Unlock the secrets of recruitment agency tools and methods to improve hiring productivity. This article explores the link between personality, effectiveness, and the professional strategies now available to every employer.

In our latest Member Spotlight, Oliver Lynch CPMgr MIML and Theresa Labuschagne CPMgr CMgr MIML share how they embed productivity into their teams and leadership practice. From workplace culture and wellbeing to collaboration and balance, their insights show that true productivity is about creating the conditions for people to thrive.

Australia’s productivity growth is at historic lows – and leadership is a key lever for change. As economist Saul Eslake FIML shared at a recent IML event, productivity isn’t just about resources or technology, but how organisations are led. Strong leadership turns insight into action and is central to lifting performance across organisations and the economy.

With experience across government, education, and public service, Adam reflects on how adaptability, stakeholder engagement, and productivity combined with the CPMgr accreditation has shaped his leadership approach. He also shares practical insights for emerging leaders looking to create lasting impact.