Turn management challenges into leadership strengths
Whether you’re upskilling yourself or your team, start here.
Every day, talented professionals are promoted into management roles, yet many aren’t intentionally trained for the responsibilities they face. In fact, 82% of new managers1 receive no formal leadership training before stepping into their roles. Even more striking, 60% of new managers2 fail within their first two years, largely due to this lack of preparation.
Delivered by seasoned leaders, it’s practical, hands-on, and ready to be applied in the workplace. Participants master effective communication, emotional intelligence, conflict resolution, and the ability to juggle priorities – key ingredients for success from day one.
Ready to build management capability? Upskill your team or enrol as an individual in Management Essentials.
Course outcomes
- Build self-awareness and emotional intelligence – understand your strengths, manage your own responses, and take charge of your professional growth.
- Think reflectively and strategically – step back from daily pressures to make smarter, long-term decisions that create real impact.
- Communicate with influence – improve people leadership through high-impact communication, motivation, and performance management.
- Manage conflict with confidence – resolve tensions constructively while strengthening relationships and team trust.
- Shape culture and lead high-performing teams – understand the dynamics of top-performing teams and create strategies for a positive and productive workplace.
- Coach and develop others – apply the GROW (Goal/Reality/Options/Way Forward) coaching model, sharpen your coaching skills, and empower individuals to reach their potential.
Why choose Management Essentials?
Practical, immediately applicable skills
Personalised insights through diagnostics
Ongoing support & community
Commitment to mental health in leadership
What’s included
- Two days of immersive learning – available face-to-face or virtually, designed to deliver immediate, practical impact.
- Two personalised diagnostic reports – DiSC Behaviour Profiling and the IML360 Feedback Survey to give you deep insights into your leadership style.
- Mentoring Program access – learn from experienced leaders and gain guidance tailored to your career stage.
- Online learning portal – supporting resources available throughout the course to reinforce and extend your learning.
- Mental health leadership module – developed in partnership with the Black Dog Institute, this e-learning module strengthens your ability to care for yourself and support the wellbeing of others at work.
Why participants and businesses choose us
Course preview
Prework
A critical component of your entire journey. This stage requires you to undertake online diagnostic surveys. These are more than a basic personality quiz; they are powerful tools that will set you up for success.
You'll also receive access to our online learning portal where you can read and engage with articles and video presentations. These online sessions form an introduction and deeper dive to reinforce your face-to-face learning.
Facilitated learning
Module 1: Understanding yourself
To be a great leader you must start with knowing how to lead yourself. You’ll learn why the power of managing your own time and priorities has huge impact as well as how to make decisions and problem solve. Understand how you can look after your own wellbeing and build resilience.
Module 2: Leading people
The most difficult shift from specialist to leader is the management of people. We've dived into managing ourselves and now we are ready to turn to how we lead others. In this module, we cover important topics like setting expectations, managing performance, conflict resolution and effective communication.
Module 3: High impact teams
In this module we move from managing individuals into how to best manage a team as a cohesive unit. We'll provide you with tools and techniques that will help you build teams, nurture different personalities and motivate your team. You will also learn how to step into the role of a coach.
Module 4: Maintaining momentum
With all of these new tools in your toolkit, you'll want to keep momentum. For our final module, we will teach you how to delegate effectively so that you can develop your team. We will also walk you through how to create and maintain a positive work environment.
Ongoing support
12 months of Membership with the Institute gives you access to our award-winning Mentoring program and a network of thousands of managers and leaders from every industry across Australia and New Zealand. Receive thought leadership, access to Development Days, networking opportunities and discounted short courses.
Cost
Enrol in Management Essentials
Upskill your team
This course can be customised to suit your business, people, and timeline. Get in touch with our team to discuss your requirements and find out more about group bookings.
Enrol as an individual
Please Note: Starting times for VIRTUAL courses commence at 8am AEDT (Sydney Time) to allow for delivery across multiple states and time zones.
| Name | Date | Time | Location | Member | Non Member |
| Management Essentials Virtual | 12 - 26 November 2026 | 09:00 am - 05:00 pm | Virtual | ||
| Management Essentials Virtual | 10 - 24 February 2027 | 09:00 am - 05:00 pm | Virtual | ||
| Management Essentials | 15 - 29 April 2027 | 09:00 am - 05:00 pm | Brisbane | ||
| Management Essentials | 15 - 29 April 2027 | 09:00 am - 05:00 pm | Melbourne | ||
| Management Essentials | 29 April - 13 May 2027 | 09:00 am - 05:00 pm | Sydney | ||
| Management Essentials Virtual | 11 - 25 May 2027 | 09:00 am - 05:00 pm | Virtual |
FAQs
Do participants receive a completion certificate?
Yes! At the completion of your course.
What industry backgrounds is this course suitable for?
Managers and leaders are found in every business, across every industry. This course isn’t industry-specific - its lessons apply universally to anyone in a leadership role. With over 80 years of experience supporting managers and leaders, we know the challenges are consistent, no matter the industry.
Our participants reflect this diversity, coming from healthcare, retail, agriculture, government, construction, IT, and professional services. Whatever your field, the skills and insights you gain will be directly relevant to you.
Is the virtual or face-to-face course better for me?
Both formats offer unique benefits - the choice is yours. Our industry leading facilitators deliver the same high-quality content in-person or virtually.
- Virtual: Interactive sessions with Zoom breakout rooms, perfect if you’re remote or prefer not to travel.
- In-person: Face-to-face learning with valuable networking opportunities.
Whichever you choose, you’ll gain the same industry-leading insights, engaging experience, and built-in breaks.
What time do the sessions start and finish?
Facilitated sessions run for a full workday, typically 9:00am–5:00pm AEST with breaks included. Some virtual sessions may run 8:00am–4:00pm AEST to suit New Zealand participants. Exact timings are listed in the Enrol in Management Essentials section.
Who will facilitate my course?
Our team of 30+ facilitators are recognised as industry leaders in management and leadership across Australia and New Zealand. Each is chosen for their proven leadership experience and engaging delivery style. You’ll receive your facilitator details with your booking confirmation, and you can learn more about our facilitators here.
What are CPD credits?
CPD (Continuous Professional Development) refers to ongoing learning that builds your professional skills, knowledge, and capabilities. It can include formal training, workshops, conferences, webinars, or self-directed learning.
At IML ANZ, CPD is central to the Certified Practising Manager (CPMgr) accreditation. To maintain accreditation, members must complete 48 CPD credits over a two-year period (approximately two hours of development per month).
All IML short courses, leadership programs, webinars, and events are accredited for CPD credits. Additional credits can also be earned through external learning and L&D activities, which must be recorded in your CPD Portal profile.
I have booked into the course. What happens next?
You’ll receive confirmation and calendar invites at least two weeks before your course begins. As part of your preparation, you’ll complete diagnostic surveys (and nominate colleagues to provide feedback), a critical step in shaping your learning journey. You may also be given pre-reading or short videos via our online Learning Portal to set you up for success.
How does Management Essentials deliver consistent results across multiple managers?
Management Essentials is built to run repeatedly across cohorts, using consistent frameworks, effective diagnostics (DiSC and IML360 Feedback), and experienced facilitators every time. You’re not relying on one-off training; you’re building a comparable leadership benchmark across all your managers. It’s a trusted and repeatable program you can deploy as your team grows or new managers come on board.
How does this course deliver employee retention and learning ROI?
Undertrained managers are a business risk as they can negatively affect employee retention and engagement. With 60% of new managers failing within their first two years without formal training, it’s critical to fill this gap. Management Essentials is designed to be an organisational performance investment, helping you establish a standard leadership development pathway that builds stronger managers and teams through practical, scalable leadership training.
See our other courses
References
- Kinkajou Consulting (2024) Beauchamp, F., Top leadership development statistics 2026. Available at: https://www.kinkajouconsulting.com/post/topleadershipdevelopmentstatistics
- Wharton Executive Education (2024), Managing to Fail? Why New Leaders Need Training. Available at: https://executiveeducation.wharton.upenn.edu/thought-leadership/wharton-at-work/2024/09/new-leaders-need-training/
Course overview
Who
Managers, team leaders and supervisors responsible for people and performance who have built their leadership capability through experience but have had limited formal leadership development.
Suitable for individual enrolment or business team bookings.
Duration
Two full days of face-to-face or virtual learning.
Available on scheduled dates or customised to suit your business.
Key skills
Emotional intelligence and self-regulation, reflective and strategic thinking, high-impact communication, conflict resolution and coaching and culture shaping and team development.
Cost
CPD credits
Find out more about our CPD credits for CPMgr Accreditation.
