Category: Manage and lead the business

Who would’ve thought that you could solve inefficiencies and problems by not looking at the inefficiencies or problems? It is an unusual concept, but Appreciative Inquiry (AI) takes problem solving in an innovative direction. According to this problem solving technique, paying attention to the problems will only amplify them; whereas, focusing on the positives will […]

Elizabeth Ticehurst and Hoda Nahlous investigate what part a ‘speaking up’ and ‘whistleblowing’ culture plays in rebuilding corporate trust.   In this current era where trust in corporations is low, there is demand for organisations to develop an ethical corporate culture to control and minimise, to the extent possible, corporate misconduct. As a result, organisations […]

Everywhere you look these days there’s some kind of change on the horizon. Companies are restructuring, offshoring and battling to stay ever present in consumers’ minds to stay ahead. The result? Battle scars that get left on teams and team members, that if not fixed, continue to eat away at your company’s culture, productivity and […]

In my consulting work one of the areas that perplexed managers raise with me is a variation of the following: “I know there are parts of the business where we could equip everyone better but I’m not sure how to get a grip on these areas. Our management team has been tossing around little straws […]

MANAGERS AND LEADERS IN SOME OF AUSTRALIA’S MAJOR FINANCIAL INSTITUTIONS ARE LEARNING SOME PAINFUL (AND VERY PUBLIC) LESSONS by Sam Bell FIML IML’s general manager – corporate services and research They say a fish rots from the head. If that’s true, the stench coming from the top of some of Australia’s largest financial services […]

The Cambridge Analytica scandal left ethical questions for all marketers and business leaders to ponder. By JANE CARO When I first started out in advertising back in the Stone Age (the 1980s), I remember having to deal with clients who wanted me to guarantee that my little 30-second TVC, radio spot or print ad would […]

By Nicola Field In country towns the local school is often a pivotal hub. So when the public school in Learmonth, located 130 kilometres west of Melbourne, closed its doors for the last time in 2012 the 400-strong community felt the pinch. Fortunately, Rob Sorros FIML and his colleagues at Mapfort Consulting have now found […]

And why IML’s National Salary Survey is a key ingredient Founded in the 1950s, Mrs Mac’s has grown from being a humble bakery to become a household name – now producing over 100 million pies, sausage rolls and other pastry products each year. While the quality of Mrs Mac’s product hasn’t changed over the years, […]

Think all salary surveys are pretty much the same? Think again. If you’re managing a business or working in Human Resources, it’s your responsibility to keep up with remuneration trends across your industry. After all, there are many factors that influence how employees are paid – from changing customer demands to broader economic trends. If […]