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Thanks for joining us for another informative Development Day
The word ‘Conflict’ can send shivers down the back of any experienced leader – not to mention those who are entering their first or early leadership roles.
However, conflict can be both a daunting challenge and a powerful opportunity. This Development Day, join us for a comprehensive exploration of how conflict arises, how it can best be resolved and how it can influence positive change.
Explore the root causes of conflict and learn to recognise the signs of conflict escalation. We’ll equip both leaders and those in their teams with the tools and techniques to mitigate its negative impacts now and in the future.
Hear examples about the consequences of unresolved conflict from both leaders and their team’s perspective, and what is expected from a manager when conflicts arise.
Finally, we flip conflict on its head and discover how constructive conflict can assist process improvement. Learn how tension and conflict can drive innovation, and how we can positively manage and set rules for this way of leadership.
Get set for an astounding final Development Day of 2024. Register now to save your spot!
Special Thanks
We want to say a big thank you also to our speakers Joanne Marriott, Mark Grdovich and Lesley Mitchell.
Your free replays to the sessions are below. These are a great way to recap the insights our three experts provided and share the learnings with your colleagues and friends.
We look forward to seeing you at the next Development Day. If you would like to learn more about other helpful programs at IML ANZ click here.
Sessions
Session 1 - Foundations of Conflict: The Key Principles, Causes and Essential Skills for Effective Management
Conflict is often seen as a barrier to productivity, but when managed effectively, it can be a powerful catalyst for positive change. The key to unlocking this potential lies in grasping the root causes and dynamics of conflict, and addressing them with empathy, clarity, and strategic foresight.
In our first session led by Joanne Marriott MIML, IML Facilitator, we will delve into the fundamentals of conflict.
You will uncover the critical elements that ignite conflict, learn to recognise signs of escalation before they disrupt your team, and gain insight into the stages of conflict. We will also examine both current and emerging causes of conflict in the workplace and explore practical strategies for preventing and managing disputes.
This session will equip you with essential tools to proactively manage conflict, transforming it from a challenge into an opportunity to turn conflict into a driving force for positive change.
Session 2 - Stop Conflict from Turning Toxic: Strategies for Effective Resolution
Explore the central role leadership plays in conflict management through legal insights and real-world case studies.
In our second session for this Development Day, Mark Grdovich, in-house employment and workplace lawyer, will delve into the critical role leaders play in resolving workplace conflict. We’ll explore what is expected from leaders when conflict occurs, the legal ramifications of unresolved disputes, including how conflict impacts psychological health and safety within organisations.
Using real-world case studies and examples, the session will provide practical guidance on how leaders can address conflict and the potential costs of inaction. Learn how proactive conflict resolution fosters healthier, more productive workplaces.
Session 3 - Conflict with Goodwill: How Disagreement Can Drive Innovation
Conflict can serve as a powerful catalyst for innovation, creating the necessary conditions for creative thinking and problem-solving. When managed effectively, this creative tension can result in significant breakthroughs and high performance within teams.
Join us for our final session of Development Day as Lesley Mitchell FIML, IML Facilitator, shares how you can set the ground rules for productive conflict. We’ll explore how you can create an environment that stops tension from becoming destructive, embraces open communication and fosters trust.
Learn how to become more comfortable with conflict and lead your team to do the same.
Explore past Development Days
Get access to our previous development day recordings. Covering topics from the workplace of the future to the power of positive workplaces, there’s something interesting for everyone in our library of development day recordings.
