Leadership Matters Blog

Leadership training is one of the most common investments organisations make and one of the least interrogated. Courses are rolled out, workshops are delivered, and managers are given frameworks for feedback, delegation, and communication. On paper, capability is being addressed.  But when organisations step back and look at how leadership actually shows up day to day, the same patterns […]

Everyone says truth matters – yet leaders speaking it clearly and fully is rarer than ever. Why is that so, and how do we fix it?  Edelman’s 2026 Trust Barometer shows we are plumbing new depths of a trust crisis. Whilst the last 12 months saw some paltry gains in some trust measures, across the […]

A recent McKinsey survey found that while more than 70% of organisations have piloted or deployed artificial intelligence in some form, fewer than 30% report having achieved measurable, sustained business impact from those investments. The gap between ambition and outcome is striking – and largely predictable. The reason is rarely the technology. AI tools have […]

Return to office has become one of the most debated people issues of the past few years, especially with the current fuel crisis where several governments are mandating that workers stay home to save on fuel and the cost of living pressures. For many Australian leaders, the tension is real. Teams are harder to connect, […]

Resilient teams are not simply those that work harder or endure more pressure. True resilience comes from clarity, trust, adaptability, and the ability to respond constructively to change. In modern workplaces shaped by uncertainty, hybrid work, and rapid transformation, adaptive leadership has become one of the most important capabilities for building resilient, high performing teams. […]

Leadership capability gaps across frontline and mid level managers are now one of the most significant risks facing organisations. While many businesses continue to invest in senior leadership development, capability at the frontline and middle management level remains inconsistent. This gap has direct implications for performance, engagement, and organisational resilience. For learning and development and […]

As we step into 2026, leaders face familiar challenges but in a world shaped by hybrid work, AI, and shifting expectations, old problems demand new approaches. At IML, we see this as an opportunity: to rethink leadership and set the agenda for the year ahead. At our recent Leadership Outlook 2026 webinar, we invited Jacqueline […]

In this Member Spotlight, Maxine Baker CPMgr FIML shares insights from leading in the insurance and broking industry during significant disruption. From navigating regulatory change to guiding teams through transformation, Maxine highlights the power of clarity and calm in leadership. She also discusses how CPMgr strengthened her strategic thinking and confidence. Your leadership journey Looking […]

Explore how mentoring creates clarity, confidence and connection at every stage of leadership, with real perspectives from the IML mentoring program.