Category: Leadership Matters

Resilient teams are not simply those that work harder or endure more pressure. True resilience comes from clarity, trust, adaptability, and the ability to respond constructively to change. In modern workplaces shaped by uncertainty, hybrid work, and rapid transformation, adaptive leadership has become one of the most important capabilities for building resilient, high performing teams. […]

Leadership capability gaps across frontline and mid level managers are now one of the most significant risks facing organisations. While many businesses continue to invest in senior leadership development, capability at the frontline and middle management level remains inconsistent. This gap has direct implications for performance, engagement, and organisational resilience. For learning and development and […]

In this Member Spotlight, Maxine Baker CPMgr FIML shares insights from leading in the insurance and broking industry during significant disruption. From navigating regulatory change to guiding teams through transformation, Maxine highlights the power of clarity and calm in leadership. She also discusses how CPMgr strengthened her strategic thinking and confidence. Your leadership journey Looking […]

In this Member Spotlight, we speak with Daniel Merriott CPMgr CMgr FIML, Managing Director of Digital Skills Agency New Zealand. Daniel shares insights from his leadership journey, the importance of lifelong learning, and the digital capabilities leaders will need to thrive in 2026.

Dr Michelle McQuaid explores the hidden workplace crisis of “quiet cracking” and what leaders can do to spot the signs and prevent burnout.

Urban planner and CPMgr Hayley shares how people-focused leadership, strategic project delivery, and professional accreditation have shaped her journey, offering practical insights for emerging leaders to create meaningful impact in their teams and communities.

Difficult conversations are challenging enough, but what happens when the other person lacks emotional intelligence? This article explores four practical steps to approach tough conversations with empathy, clarity, and confidence - so you can guide the discussion toward a productive outcome without triggering defensiveness.

Connected leadership goes beyond communication - it’s about creating genuine connection, inspiring purpose, and leading as a whole human. In this article, Tim Jack Adams shares what the best leaders do differently, from building trust and resilience to igniting cultures where people thrive sustainably, together.

Mastering difficult conversations at work requires empathy, open questions, and emotional intelligence. Discover five practical steps to handle tough discussions with confidence.