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How your story shapes your leadership style

Young African American Executive Manager, Businesswoman Writing Workplace Strategy Ideas On Screen

Every leader carries an inner story that influences their decisions, confidence, and ability to inspire teams. In this article, Mark Jones explains how limiting beliefs can hold leaders back and shares practical steps from The Story Code™ to rewrite your narrative, build confidence, and lead with purpose and clarity.

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Emotional Intelligence

Empathy vs Accountability: Why the best leaders know it’s not one or the other

A team sitting at a table having a staff meeting in a sleek office space.

Empathy and accountability aren’t opposites—they’re essential partners in effective leadership. Discover why the best leaders blend emotional intelligence with clear expectations to build resilient, high-performing teams.

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Emotional Intelligence Reading Articles Senior Manager Under 5 mins

The 8 benefits of caring leadership

Young African American Executive Manager, Businesswoman Writing Workplace Strategy Ideas On Screen

Caring leadership isn’t just about kindness—it drives trust, loyalty, innovation and high performance. Explore eight compelling reasons why leading with empathy creates stronger teams, deeper connection and long-term success.

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Emotional Intelligence Reading Articles Senior Manager Under 5 mins

Why leaders need to approach the new world of work with sensitivity and action

Aerial View At Young Startup Team Working In The Modern Workplace

As the workplace rapidly evolves, leaders must balance empathy with action. From AI to RTO and pay transparency, navigating change with curiosity, clarity and trust is essential for building resilient, future-ready teams.

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Emotional Intelligence Reading Articles Senior Manager Under 5 mins

What’s wrong with the senior leadership cohort?

A Toxic Employee Is Disruptive And Disrupts The Work Of The Business

When strategies fail, the issue often isn’t resistance or poor processes—it’s misalignment within the senior leadership cohort. Without clear collaboration, these leaders unintentionally stall execution. The solution? A structured approach that fosters alignment, accountability, and teamwork to turn strategy into action.

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Emotional Intelligence Reading Articles Senior Manager Under 5 mins

Beyond the right to disconnect: how clear team norms create real change

Thoughtful Anxious Asian Business Woman Looking Away Thinking Solving Problem

Hybrid work has blurred boundaries, and laws alone won’t fix it. Clear team norms define when and how to communicate, reducing stress and building trust.

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Emotional Intelligence Reading Articles Senior Manager Under 5 mins

The Role of Risk in Leadership

Effective leadership thrives on calculated risk-taking, balancing bold action with careful preparation. From founding a physiotherapy practice in a carport to navigating public criticism during challenging times, embracing risk fosters innovation, resilience, and organisational growth while inspiring teams to think boldly and act with confidence.

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Emotional Intelligence Reading Articles Senior Manager Under 5 mins

Why ‘work hard/play hard’ is damaging to the bottom line

Making bold decisions requires more than gut instinct—it demands a strategic approach. By integrating mental models, meshing diverse narratives, and balancing risk with opportunity, leaders can confidently make big bets that drive transformative success.

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Emotional Intelligence Reading Articles Senior Manager Under 5 mins

5 Ways Leaders Can Improve Emotional Fitness

Emotional fitness involves embracing challenges with resilience and enhancing our mindset through physical exertion, acceptance, conscious meaning making, perspective, and daily rituals, fostering mental health and adaptive capacity.

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Emotional Intelligence Reading Articles Senior Manager Under 5 mins
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