In high-pressure environments, leadership isn’t tested in meetings. It is tested in moments.
When a grieving client calls.
When a complaint turns hostile.
When a team member quietly undermines the culture.
No policy, KPI or technical expertise can fully prepare you for what to say next.
In this powerful and practical session, Greg Goldsworthy, Practice Manager at Sugarland Animal Hospital will explore how to respond in these defining moments with clarity, confidence, and control.
Through real-world stories and proven tools, you’ll learn a simple, repeatable framework to navigate emotionally charged situations and lead with impact when it matters most.
This session will take place in person in Bundaberg, with an online attendance option available for those joining from outside the region.
We look forward to welcoming you to the session, wherever you are located!
Event Speaker
Greg Goldsworthy
Practice Manager at Sugarland Animal Hospital
Short Bio
Greg is a respected veterinary leader overseeing one of the largest and busiest practices in regional Queensland, based in Bundaberg. Across Sugarland Animal Hospital, Bundaberg Emergency Animal Hospital, and Bundaberg Veterinary Imaging Services, he leads a team of more than 40 professionals within a demanding 24/7 clinical environment.
Recognising the high-pressure nature of the industry, Greg is deeply committed to supporting mental fitness and building a resilient, positive team culture. His leadership focuses on ensuring staff feel supported, valued, and equipped to thrive in demanding environments.
He has a strong passion for developing young people, working closely with students and early-career team members. Greg places particular emphasis on communication, emotional intelligence, and teamwork — shaping well-rounded professionals, not just clinically capable ones.
Through his people-first approach, Greg has helped build a workplace where veterinary professionals can do their best work while maintaining purpose, and a strong sense of connection to both their team and the community they serve.
Cost
Complimentary event
Book now!
| Name | Date | Time | Location | Member | Non Member |
| Bundaberg event: Say It Wrong. Make It Worse - Leading under pressure | Tuesday 2 June 2026 | 07:30 am - 08:45 am | Bundaberg |
Event Overview
Date
Time
7:30am – 8:45am AEST
9:30am – 10:45am NZST
Location
CQUniversity Australia
6 University Drive
Bundaberg, QLD 4670
Cost
Complimentary event
