Category: Manage and lead the business

Being an evidence-based leader is a double-edged sword. Evidence becomes both a tool in our hand and a rod for our back. It’s how we learn about the true performance of our organisation, so we can manage it and also manage how we’re judged for that performance. We cannot have the former without the latter. […]

A quick Google search of ‘millennials in the workplace’ brings up results such as: How to understand Millennials in the workplace; What Do Millennials Really Want at Work?; 11 tips For Managing Millennials These results speak to a wider trend throughout the workforce – that many workplaces struggle to lead and retain millennial workers. There […]

All workplaces have a culture – sometimes more than one – that colours employees’ interactions and behaviour, as well as what is considered appropriate or acceptable conduct. The abstract, nebulous nature of culture often means organisations write it off as outside of their control. Nonetheless, the right culture is a crucial to a business’s success. Brian […]

Many organisations now recognise that a diverse workplace is not only something to aim for on equity grounds, it is also strength that enriches and expands the skill sets and understanding of an organisation. A workplace that values diversity can increase employee job satisfaction, in turn reducing staff turnover, as well as harness perspectives and insights […]

Kate Jones outlines how a multi-pronged approach to managing staff can reap significant dividends in terms of staff retention. Put your workers first, your customers second and your shareholders third, says Richard Branson, and the rest will take care of itself. Prioritising staff ahead of customers bucks the “customer comes first” mantra corporations have held […]

Thumbs up for good leadership go to two STEM-industry employers who have implemented gender-inclusive policies to support working mothers. Thumbs down goes to two businesses exploiting migrant workers and another guilty of maintaining an unsafe workplace. THUMBS UP: QIMR BERGHOFER This Queensland medical research institute is trying to retain and boost its number of women […]

Claims of workplace bullying are a disturbingly familiar story. An employee has a performance problem and their manager decides to do something to fix it. The manager gives the employee some critical feedback, which the recipient feels is unwarranted. The employee makes a careless mistake and the manager berates them in the lunch room. Finally, […]

Having a quota for women and minorities isn’t inclusion if you treat them as outsiders. By Jane Caro Jane Caro is an advocate of inclusion. Many years ago I appeared on a TV panel show. There were usually four men and a chick on the panel – sometimes me, sometimes someone else. We used to […]

Fitness Industry high flyer Elaine Jobson says setting a strategy means finding a vision that ignites your entire team and rallies them to your case. But first, take the time to listen   Elaine Jobson FAIM is a fitness industry veteran who, over the past 23 years, has worked for a number of large fitness […]