Category: Manage and lead the business

Conflict between co-workers needs to be handled delicately and resolved before it brings a business to its knees. By Fiona Smith   Who would think a “good deed for the day” of washing and putting away a colleague’s coffee mug could bring an office to a standstill? But it did. People took sides, stopped talking […]

How to get your team to air their grievances and equip them with tools to independently problem-solve   By Candice Chung   One of the simplest ways to gauge the health of a relationship is by measuring the lag time between identifying a problem and bringing it into the open. In fact, social scientist Joseph […]

  Should investors have a say on what CEOs are paid? The premise: Those companies which adopt a ‘say on pay approach’ are better led, perform well and have lower costs, so says research from business school INSEAD.   Maria Guadalupe Associate Professor Economics and Political Science, INSEAD We found that a say on pay […]

Being an evidence-based leader is a double-edged sword. Evidence becomes both a tool in our hand and a rod for our back. It’s how we learn about the true performance of our organisation, so we can manage it and also manage how we’re judged for that performance. We cannot have the former without the latter. […]

A quick Google search of ‘millennials in the workplace’ brings up results such as: How to understand Millennials in the workplace; What Do Millennials Really Want at Work?; 11 tips For Managing Millennials These results speak to a wider trend throughout the workforce – that many workplaces struggle to lead and retain millennial workers. There […]

All workplaces have a culture – sometimes more than one – that colours employees’ interactions and behaviour, as well as what is considered appropriate or acceptable conduct. The abstract, nebulous nature of culture often means organisations write it off as outside of their control. Nonetheless, the right culture is a crucial to a business’s success. Brian […]

Many organisations now recognise that a diverse workplace is not only something to aim for on equity grounds, it is also strength that enriches and expands the skill sets and understanding of an organisation. A workplace that values diversity can increase employee job satisfaction, in turn reducing staff turnover, as well as harness perspectives and insights […]

Kate Jones outlines how a multi-pronged approach to managing staff can reap significant dividends in terms of staff retention. Put your workers first, your customers second and your shareholders third, says Richard Branson, and the rest will take care of itself. Prioritising staff ahead of customers bucks the “customer comes first” mantra corporations have held […]

Thumbs up for good leadership go to two STEM-industry employers who have implemented gender-inclusive policies to support working mothers. Thumbs down goes to two businesses exploiting migrant workers and another guilty of maintaining an unsafe workplace. THUMBS UP: QIMR BERGHOFER This Queensland medical research institute is trying to retain and boost its number of women […]