Handling difficult moments and speaking in high-pressure situations are, whether we like it or not, a critical part of a leader’s repertoire.
In this immersive and highly practical session, we are delighted to welcome Kathy Meyer CPMgr CMgr FIML, Change Manager with NSW Police Force, who will draw on her extensive leadership experience to explore the realities, pitfalls and practicalities of communicating in challenging and demanding situations.
In this session, you will learn how to:
- Answer questions with confidence (even when you don’t have all the answers)
- Manage interruptions, curveballs, and challenging questions
- Think on your feet without rambling or losing clarity
- Deliver executive presentations and boardroom briefings with impact
- Deliver bad news or sensitive messages clearly, calmly and professionally
This session will equip you with practical tools to handle leadership curveballs with composure and credibility, guided by an experienced leader who has navigated these moments throughout an accomplished career.
We look forward to welcoming you to the session.
Session presenter
Kathy Meyer CPMgr CMgr FIML
Business Relationship and Change Manager at the NSW Police Force
Short Bio
Kathy Meyer specialises in turning resistance into readiness. With a career spanning IT, operations, workforce training, and cultural transformation, she leads people through change in a way that feels exciting - not exhausting. From rolling out 15,000+ mobile devices across emergency services to redesigning frontline training programs, she’s delivered projects that stick because people genuinely want to be part of the journey.
Known for her calm and structured approach, Kathy’s leadership style is grounded, energising and people focused. She believes effective change management isn’t about simply delivering a solution; it’s about ensuring people understand it, accept it and can engage with it confidently.
Change shouldn’t be something that people survive; it should be something they own. From executive sponsors to frontline users, she ensures that everyone recognises not just what is changing, but why and how.
She excels at bringing clarity to uncertainty, aligning diverse stakeholders, and moving teams from resistance to readiness. Whether transitioning long-standing projects into business-as-usual or coordinating large-scale deployments across 150+ locations, she leads with empathy, accountability and momentum.
Kathy believes effective leadership and successful change are inseparable - both require communication, preparation, and unwavering support for the people impacted.
Cost
Complimentary event