Workplace conflict is inevitable — it is how leaders respond that can build or destroy a team’s trust and their dynamic.
Join us in August for a transformative Lead the Way session as we welcome organisation development consultant Rachael Wilcox who will provide a practical, insight-driven session focused on resolving conflict in the workplace.
Rachael will be drawing from her knowledge in conflict coaching, mediation, and real-world leadership experience in this webinar, which will equip you with frameworks and tools to handle conflict more effectively, build trust, and foster healthier work relationships within your team and broader organisation.
From this session, you will:
- Identify key sources of workplace conflict and when it may occur if values, identity, needs, and trust are under threat.
- Learn how to approach conflicts with confidence, empathy and preparation.
- Gain self-reflection techniques and tools to structure difficult discussions to encourage direct resolution and empowerment in your team.
- Explore the power of initiating the conversation instead of avoiding it and recognise when to involve a third party.
You will also have the opportunity to ask questions relating to conflict, confidence and connection in your own leadership practice.
We look forward to seeing you at the event!
Speaker
Rachael Wilcox
Senior Organisation Development Consultant at Rachael Wilcox Consulting
Short Bio
Rachael Wilcox is an organisation development consultant with over 25 years of experience helping leaders and teams thrive in complexity. She has worked in more than 35 countries, supporting global organizations like the World Bank, the IMF, USAID, and the International Law Enforcement Academy.
Known for her ability to turn tension into transformation, Rachael specialises in conflict resolution, team coaching, and strategic facilitation. Whether she’s guiding executive teams through change or helping leaders sharpen their influence, her approach is grounded, practical, and results driven. Her work centres on strengthening collaboration, clarifying strategy, and equipping individuals to lead with clarity and confidence—even in high-stakes, high-pressure environments.
Rachael holds an MA in International Communication from American University and a BA in International Culture and Economy from Bentley College. She is an Associate Certified Coach through the International Coach Federation, an accredited mediator by the Australian National Mediation Accreditation, and a certified practitioner of MBTI, EQ-i 2.0, and the CINERGY® conflict coaching methodology.
Cost
Complimentary Members
A$45 Non-Members
Book your spot today!
| Name | Date | Time | Location | Member | Non Member |
| Lead the Way: Resolving Workplace Conflict | Wednesday 6 August 2025 | 12:00 pm - 01:00 pm | Virtual |
