Examine how great decisions are made
Despite the advancement of artificial intelligence and automation, the World Economic forum continues to flag the importance of critical thinking, problem solving and decision making as skills of the future. This virtual short course will consider the role that creative and critical thought play in the problem solving process and examines how great decisions are made based on the consideration given to information gathered through this process.
Format
This Short Course is presented virtually via Zoom. However, just like a face-to-face workshop, we’ve built in opportunities to meet your facilitator, work in break-out groups and network with other participants. You’ll be expected to engage actively throughout the sessions so ensure you have a reliable internet connection, a working webcam and microphone, and the latest version of the Zoom app downloaded.
Things participants said they were likely to do better after this course:
- Solve problems more effectively using the toolkit.
- Approach disagreements within the team differently.
- Justify decision-making processes with greater confidence.
- Conduct more brainstorming sessions with the team.
- Apply SOAR analysis in strategic planning.
- Collaborate with others to explore scenarios and develop solutions.
Inclusions
- Full day virtual group session
- Dynamic small group setting where you can connect and learn from others
- Action plan and tips to implement new skills
- Resource pack
Chris Marciniak
Learning outcomes
Learning outcomes
- Understand the complexity of business decisions
- Review the role of creative and critical thinking to problem solving
- Analyse the 5 step decision making process
- Gather data through use of different techniques
- Use brainstorming to consider alternate solutions
- Develop skills to implement and evaluate outcomes
You or your employee will benefit because
- You will have a new level of insight into problem solving techniques and a structured approach to decision making resulting in better decisions aligned to individual, team and business goals.
Cost
Payment via credit card (Visa, Mastercard, or Amex) is required in full prior to the training session.
Enrol
Please Note: Starting times for VIRTUAL short courses commence at 9am AEDT ( Sydney Time ) to allow for delivery across multiple states and time zones.
| Name | Date | Time | Location | Member | Non Member |
| Problem Solving and Decision Making | 18 June 2025 | 09:00 am - 03:00 pm | Virtual | ||
| Problem Solving and Decision Making | 3 December 2025 | 09:00 am - 03:00 pm | Virtual |
Course Overview
Who
Staff at all levels
Duration
Full Day
Virtual session conducted via Zoom
