Skip to content

Problem Solving and Decision Making

Develop capacity in skills for the future.

Examine how great decisions are made

Despite the advancement of artificial intelligence and automation, the World Economic forum continues to flag the importance of critical thinking, problem solving and decision making as skills of the future. This virtual short course will consider the role that creative and critical thought play in the problem solving process and examines how great decisions are made based on the consideration given to information gathered through this process.


This Short Course is presented virtually via Zoom. However, just like a face-to-face workshop, we’ve built in opportunities to meet your facilitator, work in break-out groups and network with other participants. You’ll be expected to engage actively throughout the sessions so ensure you have a reliable internet connection, a working webcam and microphone, and the latest version of the Zoom app downloaded.


  • Full day virtual group session
  • Dynamic small group setting where you can connect and learn from others
  • Action plan and tips to implement new skills
  • Resource pack

Learning outcomes

Learning outcomes

  • Understand the complexity of business decisions
  • Review the role of creative and critical thinking to problem solving
  • Analyse the 5 step decision making process
  • Gather data through use of different techniques
  • Use brainstorming to consider alternate solutions
  • Develop skills to implement and evaluate outcomes

You or your employee will benefit because

  • You will have a new level of insight into problem solving techniques and a structured approach to decision making resulting in better decisions aligned to individual, team and business goals.


A$495 incl GST (Members price)
A$660 incl GST (Retail price)


Please Note: Starting times for VIRTUAL short courses commence at 9am AEDT ( Sydney Time ) to allow for delivery across multiple states and time zones.

Name Date Time Location Member Non Member
Problem Solving and Decision Making 26 June 2024 09:00 am - 03:00 pm Virtual

Course Overview


Staff at all levels


Full Day
Virtual session conducted via Zoom


A$495 incl GST (Members price)
A$660 incl GST (Retail price)

Office Closure

Thank you for visiting our website.
Please note during the holiday season our offices will be closed from the 22nd of December 2023 to the 2nd of January 2024.

For all enquires please refer to the contact us section of the website.