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Lead People and Performance

Aligning expectations with outcomes and performance.

Develop your approach to performance management

Without a doubt, the most difficult role for a manager, and the one that many avoid, is managing poor performance in the workplace. Often, its a complex web of factors but without some action, matters generally only get worse. Performance management is a hands on process and requires a regular ongoing approach, not a traditional once or twice a year check in.

This IML short course will assist in developing a consistent and disciplined approach to performance management that looks to celebrate positive achievements and deal quickly and effectively with poor performance before things get out of hand.


This Short Course is presented virtually via Zoom. However, just like a face-to-face workshop, we’ve built in opportunities to meet your facilitator, work in break-out groups and network with other participants. You’ll be expected to engage actively throughout the sessions so ensure you have a reliable internet connection, a working webcam and microphone, and the latest version of the Zoom app downloaded.


  • Virtual group session
  • Dynamic small group setting where you can connect and learn from others
  • Action plan and tips to implement new skills
  • Resource pack

Learning outcomes

  • Set and communicate performance and behavioural standards
  • Monitor performance results
  • Communicate assertively
  • Provide positive and constructive feedback
  • Adjust your style to suit different personalities
  • Recognise and manage conflict
  • Identify internal processes for formal intervention

You or your employer will benefit because

  • You will have a stronger, more consistent and disciplined approach to leading people and performance within your team and across the broader organisation


A$495 incl GST (Members price)
A$660 incl GST (Retail price)


Please Note: Starting times for VIRTUAL short courses commence at 9am AEDT ( Sydney Time ) to allow for delivery across multiple states and time zones.

Name Date Time Location Member Non Member
Lead People and Performance 4 September 2024 09:00 am - 03:00 pm Virtual

Course Overview


Staff at all levels


Full day virtual group session


A$495 incl GST (Members price)
A$660 incl GST (Retail price)

CPD Credits

6 CPD Credits
Continuous Professional Development (CPD) hours represents the credits towards your overall requirements as part of a CPMgr accreditation.


Offer Ends 30 June 2024

Office Closure

Thank you for visiting our website.
Please note during the holiday season our offices will be closed from the 22nd of December 2023 to the 2nd of January 2024.

For all enquires please refer to the contact us section of the website.