Develop your approach to performance management
Without a doubt, the most difficult role for a manager, and the one that many avoid, is managing poor performance in the workplace. Often, its a complex web of factors but without some action, matters generally only get worse. Performance management is a hands on process and requires a regular ongoing approach, not a traditional once or twice a year check in.
This IML short course will assist in developing a consistent and disciplined approach to performance management that looks to celebrate positive achievements and deal quickly and effectively with poor performance before things get out of hand.
Format
This Short Course is presented virtually via Zoom. However, just like a face-to-face workshop, we’ve built in opportunities to meet your facilitator, work in break-out groups and network with other participants. You’ll be expected to engage actively throughout the sessions so ensure you have a reliable internet connection, a working webcam and microphone, and the latest version of the Zoom app downloaded.
Things participants said they are likely to do better after this course:
- Be more assertive.
- Provide more constructive feedback to the team.
- Address and manage issues they have previously overlooked or let slide.
- Improve the way they ask for personal feedback.
- Add structure to their leadership approach.
- Focus on understanding triggers and their impact on interactions.
- Take time to evaluate situations before taking action.
- Ensure they have all the facts, be proactive and understand the bigger picture rather than just focusing on daily tasks.
Inclusions
- Virtual group session
- Dynamic small group setting where you can connect and learn from others
- Action plan and tips to implement new skills
- Resource pack
Ed Dentice
Learning outcomes
- Set and communicate performance and behavioural standards
- Monitor performance results
- Communicate assertively
- Provide positive and constructive feedback
- Adjust your style to suit different personalities
- Recognise and manage conflict
- Identify internal processes for formal intervention
You or your employer will benefit because
- You will have a stronger, more consistent and disciplined approach to leading people and performance within your team and across the broader organisation
Cost
Payment via credit card (Visa, Mastercard, or Amex) is required in full prior to the training session.
Enrol
Please Note: Starting times for VIRTUAL short courses commence at 9am AEDT ( Sydney Time ) to allow for delivery across multiple states and time zones.
| Name | Date | Time | Location | Member | Non Member |
| Lead People and Performance | 29 May 2025 | 09:00 am - 03:00 pm | Virtual |
Course Overview
Who
Staff at all levels
Duration
Full day virtual group session
