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Communication Essentials

Communicate with intent, influence and clarity.

Develop vital workplace communication skills

Effective communication is the backbone of good management and leadership. Improving your communication skills will help you in all elements of your role. Communication is essential for delivering your work, improving working relationships, building trust and creating a high performing team.

In this interactive session, you’ll learn to develop vital workplace communication skills needed to establish and maintain successful relationships inside and outside the workplace.

Receive practical tips and techniques that allow you to communicate with clarity, overcome barriers, wield influence and confidently convey your message to different audiences.


This Short Course is presented virtually via Zoom. However, just like a face-to-face workshop, we’ve built in opportunities to meet your facilitator, work in break-out groups and network with other participants. You’ll be expected to engage actively throughout the sessions so ensure you have a reliable internet connection, a working webcam and microphone, and the latest version of the Zoom app downloaded.


  • Dynamic small group setting where you can connect and learn from others
  • Action plan and tips to implement new skills immediately.
  • Resource pack
  • Certificate of completion

Learning outcomes

  • Analyse personality types and adapt your communication style to build successful relationships
  • Facilitate effective communication in today’s changing work environment to communicate effectively in a variety of formats
  • Overcome verbal and non-verbal barriers to communication to build trust in teams
  • Engage in conversations using effective listening and questioning skills
  • Use body language techniques to confidently convey your message
  • Deliver messages strategically across multiple channels of workplace communication

You or your employer will benefit because

  • Your communication will be clear and easy to follow
  • You will use communication channels more effectively
  • You will break down communication barriers


A$495 incl GST (Member price)
A$660 incl GST (Retail price)


Please Note: Starting times for VIRTUAL short courses commence at 9am AEDT ( Sydney Time ) to allow for delivery across multiple states and time zones.

Name Date Time Location Member Non Member
Communication Essentials 18 June 2024 09:00 am - 03:00 pm Virtual
Communication Essentials 31 July 2024 09:00 am - 03:00 pm Virtual
Communication Essentials 28 November 2024 09:00 am - 03:00 pm Virtual

Course Overview


Full Day Virtual session conducted via Zoom


A$495 incl GST (Member price)
A$660 incl GST (Retail price)

CPD Credits

6 CPD Credits
Continuous Professional Development (CPD) hours represents the credits towards your overall requirements as part of a CPMgr accreditation.


Effective communication, communication styles, body language, public speaking, presentations, questioning.


Offer Ends 30 June 2024

Office Closure

Thank you for visiting our website.
Please note during the holiday season our offices will be closed from the 22nd of December 2023 to the 2nd of January 2024.

For all enquires please refer to the contact us section of the website.