Develop vital workplace communication skills
Effective communication is the backbone of good management and leadership. Improving your communication skills will help you in all elements of your role. Communication is essential for delivering your work, improving working relationships, building trust and creating a high performing team.
In this interactive session, you’ll learn to develop vital workplace communication skills needed to establish and maintain successful relationships inside and outside the workplace.
Receive practical tips and techniques that allow you to communicate with clarity, overcome barriers, wield influence and confidently convey your message to different audiences.
Format
This Short Course is presented virtually via Zoom. However, just like a face-to-face workshop, we’ve built in opportunities to meet your facilitator, work in break-out groups and network with other participants. You’ll be expected to engage actively throughout the sessions so ensure you have a reliable internet connection, a working webcam and microphone, and the latest version of the Zoom app downloaded.
Things participants said they were likely to do better after this course:
- Engage more effectively and listen attentively.
- Use feedback questions more frequently.
- Apply active listening principles, starting with paraphrasing, to build stronger relationships.
- Approach conversations with a better perspective of who they are delivering the message to and the best scenario for it.
- Understand different colleagues’ working styles and motivations.
Inclusions
- Dynamic small group setting where you can connect and learn from others
- Action plan and tips to implement new skills immediately.
- Resource pack
- Certificate of completion
Shaun Bruce
Learning outcomes
- Analyse personality types and adapt your communication style to build successful relationships
- Facilitate effective communication in today’s changing work environment to communicate effectively in a variety of formats
- Overcome verbal and non-verbal barriers to communication to build trust in teams
- Engage in conversations using effective listening and questioning skills
- Use body language techniques to confidently convey your message
- Deliver messages strategically across multiple channels of workplace communication
You or your employer will benefit because
- Your communication will be clear and easy to follow
- You will use communication channels more effectively
- You will break down communication barriers
Cost
Payment options we offer:
- Credit Card (Visa, Mastercard, Amex)
- Invoice (Bpay, EFT Electronic Funds Transfer)
We require full payment to be made upfront before attending training.
Enrol
Please Note: Starting times for VIRTUAL short courses commence at 9am AEDT ( Sydney Time ) to allow for delivery across multiple states and time zones.
| Name | Date | Time | Location | Member | Non Member |
| Communication Essentials | 6 March 2025 | 09:00 am - 03:00 pm | Virtual | ||
| Communication Essentials | 13 November 2025 | 09:00 am - 03:00 pm | Virtual |
Course Overview
Duration
Full Day Virtual session conducted via Zoom
Cost
CPD Credits
Themes
Effective communication, communication styles, body language, public speaking, presentations, questioning.
