Build the skills and confidence to manage employee performance conversations and create a positive team culture.
The days of once-a-year or even semi-annual performance conversations are behind us, with regular and consistent feedback now strongly linked to both individual and organisational success. Developing a feedback culture in your organisation is important, but these skills can be challenging, and the conversations can often be difficult.
This short course assists participants to better understand many of the constructs that sit behind these conversations and provides a safe environment to learn, develop and practice these important skills.
Format
This Short Course is presented virtually via Zoom. However, just like a face-to-face workshop, we’ve built in opportunities to meet your facilitator, work in break-out groups and network with other participants. You’ll be expected to engage actively throughout the sessions so ensure you have a reliable internet connection, a working webcam and microphone, and the latest version of the Zoom app downloaded.
Things participants said they are likely to do better after this course:
- Embrace diverse perspectives.
- Use active listening techniques to better understand team members’ needs.
- Foster a collaborative environment by encouraging open dialogue.
- Recognise and appreciate team contributions more consistently.
- Provide constructive feedback in a more effective manner.
- Take proactive steps to address and resolve conflicts.
Inclusions
- Full-day virtual group session
- Dynamic small group setting where you can connect and learn from others
- Action plan and tips to implement new skills
- Resource pack
- Outcomes & benefits
Learning Outcomes
Recognise the importance of regular feedback conversations in terms of individual and organisational success.
- Understand the knowledge and skills that sit behind conducting effective performance conversations.
- Take a strength-based and coaching led approach to improving employee performance.
- Demonstrate skills in a variety of performance conversations.
- Gain confidence to conduct challenging workplace conversations.
- Develop the ability to collaboratively set goals and understand the performance improvement process.
Cost
Payment options we offer:
- Credit Card (Visa, Mastercard, Amex)
- Invoice (Bpay, EFT Electronic Funds Transfer)
We require full payment to be made upfront before attending training.
Enrol
Please Note: Starting times for VIRTUAL short courses commence at 9am AEDT ( Sydney Time ) to allow for delivery across multiple states and time zones.
| Name | Date | Time | Location | Member | Non Member |
| Performance Conversations (IML Version) | 30 July 2025 | 09:00 am - 03:00 pm | Virtual |
Course Overview
Who
Staff at all levels
Duration
Full Day virtual group session
