Generated by Rank Math SEO, this is an llms.txt file designed to help LLMs better understand and index this website. # Institute of Managers and Leaders ## Sitemaps [XML Sitemap](https://managersandleaders.com.au/sitemap_index.xml): Includes all crawlable and indexable pages. ## Webinars - [Lead the way: Leadership Outlook 2026](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-leadership-outlook-2026/) - [Lead the Way: Creating high performance teams – what every leader needs to know](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-creating-high-performance-teams-what-every-leader-needs-to-know/) - [Lead the Way: Who looks after the leader?](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-who-looks-after-the-leader/) - [Lead the Way: Creating safer workplaces through psychosocial safety](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-creating-safer-workplaces-through-psychosocial-safety/) - [Lead The Way: From Burnout to Peak Performance – Unleashing the Cognitive Athlete](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-from-burnout-to-peak-performance-unleashing-the-cognitive-athlete/) - [Lead the Way: Resolving workplace conflict](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-resolving-workplace-conflict/) - [Lead the Way: Leading Through Change – Building resilience in yourself and your team](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-leading-through-change-building-resilience-in-yourself-and-your-team/) - [Lead the Way: Leading with Empathy – The Pathway to Team Success](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-leading-with-empathy-the-pathway-to-team-success/) - [Creating inclusive and accessible workplaces](https://managersandleaders.com.au/learning-and-development/webinars/creating-inclusive-and-accessible-workplaces/) - [Lead the Way: Harnessing AI for leadership success](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-harnessing-ai-for-leadership-success/) - [Lead the way: Leadership Outlook 2025](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-leadership-outlook-2025/) - [Unlocking Employee Retention: How to attract and retain great people in your business](https://managersandleaders.com.au/learning-and-development/webinars/unlocking-employee-retention-how-to-attract-and-retain-great-people-in-your-business/) - [Managing a Multigenerational Team](https://managersandleaders.com.au/learning-and-development/webinars/managing-a-multigenerational-team/) - [Lead the Way: Strategies to thrive in 2025 ](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-strategies-to-thrive-in-2025/) - [Lead the Way: Leaving Impostor Syndrome behind](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-leaving-impostor-syndrome-behind/) - [Lead the Way: Are you switched on to Switching Off?](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-are-you-switched-on-to-switching-off/) - [Building a Sustainable Future: Environmental, Social and Corporate Governance.](https://managersandleaders.com.au/learning-and-development/webinars/building-a-sustainable-future-esg-impact/) - [Ahead of the Game : A Look Inside Our Leadership Programs](https://managersandleaders.com.au/learning-and-development/webinars/a-look-inside-our-leadership-programs/): Be in the Know - IML ANZ Leadership Programs - [Lead the Way: Are you a Leader AND a Coach?](https://managersandleaders.com.au/learning-and-development/webinars/october-lead-the-way-are-you-a-leader-and-a-coach/) - [Lead the Way: Leadership Burnout](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-leadership-burnout/) - [Lead the Way: Delivering effective feedback](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-delivering-effective-feedback/) - [Lead the way: Empowering change – Leading with Purpose](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-empowering-change-leading-with-purpose/) - [Lead the way: Strategic Storytelling](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-strategic-storytelling/) - [Lead the Way: Neurodiversity in Action](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-neurodiversity-in-action/) - [Lead the way: Leadership Outlook 2024](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-leadership-outlook-2024/) - [Lead the way: How do you combine merit and diversity?](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-how-do-you-combine-merit-and-diversity/) - [Lead the way: The consequences of destructive leadership in the workplace](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-the-consequences-of-destructive-leadership-in-the-workplace/) - [Lead the way: Redefine how you navigate change and uncertainty](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-redefine-how-you-navigate-change-and-uncertainty/) - [Lead the way: How to build a high performing work culture](https://managersandleaders.com.au/learning-and-development/webinars/lead-the-way-how-to-build-a-high-performing-work-culture/) - [Collaborate by Promoting Disagreement at Work](https://managersandleaders.com.au/learning-and-development/webinars/collaborate-by-promoting-disagreement-at-work/) ## Short Courses - [Performance Conversations](https://managersandleaders.com.au/learning-and-development/short-courses/performance-conversations/) - [Think on Your Feet](https://managersandleaders.com.au/learning-and-development/short-courses/think-on-your-feet/) - [Critical Conversations at Work](https://managersandleaders.com.au/learning-and-development/short-courses/critical-conversations-at-work/) - [Build Resilience Through Change](https://managersandleaders.com.au/learning-and-development/short-courses/build-resilience-through-change/) - [Emotional Intelligence in the Workplace](https://managersandleaders.com.au/learning-and-development/short-courses/emotional-intelligence-in-the-workplace/) - [Problem Solving and Decision Making](https://managersandleaders.com.au/learning-and-development/short-courses/problem-solving-and-decision-making/) - [Time and Priority Management](https://managersandleaders.com.au/learning-and-development/short-courses/time-and-priority-management/) - [Lead People and Performance](https://managersandleaders.com.au/learning-and-development/short-courses/lead-people-and-performance/) - [Communication Essentials](https://managersandleaders.com.au/learning-and-development/short-courses/communication-essentials/) ## Pages - [Virtual Open Day](https://managersandleaders.com.au/virtual-open-day/): What does it take to build confident, capable and future-ready leaders? Join us for the Institute of Managers and Leaders Australia and New Zealand (IML ANZ) virtual Open Day. In four value-packed sessions, you’ll gain exclusive insights into our most powerful courses. - [Australia’s Leading Online Management Courses](https://managersandleaders.com.au/online-management-courses/): Great management is more than just getting the job done-it’s about leading with clarity, solving problems with confidence, and bringing out the best in your team. But finding time to grow your leadership skills shouldn’t come at the expense of your day-to-day demands. - [HR Managers](https://managersandleaders.com.au/for-organisations/hr-managers/): As a HR professional, you’re not just supporting leaders—you’re building them. Whether you're onboarding new managers, enabling culture shifts, or supporting succession planning, leadership capability is at the heart of your strategy. - [Certified Practising Manager Eligibility Quiz Result](https://managersandleaders.com.au/certified-practicing-manager-eligibility-quiz-result/): Home - [Certified Practising Manager Eligibility Quiz](https://managersandleaders.com.au/certified-practising-manager-eligibility-quiz/): Home - [Revolutionise the way you lead with Australia and New Zealand’s top leadership courses](https://managersandleaders.com.au/leadership-courses/): In a highly competitive, technologically advanced, global business environment, managers face greater challenges than ever before. To achieve business goals, lead employees, and foster a culture of innovation and improvement, leaders need to be equipped with the right skills and tools – that’s where we come in. - [Thank you for registering for IML ANZ’s Development Day.](https://managersandleaders.com.au/thank-you-for-registering-for-iml-anzs-development-day/):  If you have any questions please don’t hesitate to contact us at events@managersandleaders.com.au. - [Become a more adaptable manager with Australia and New Zealand’s top management courses.](https://managersandleaders.com.au/management-courses/): In a highly competitive, technologically advanced, global business environment, managers face greater challenges than ever before. To achieve business goals, lead employees, and foster a culture of innovation and improvement, managers need to be equipped with the right skills and tools – that’s where we come in. - [Membership Discounts](https://managersandleaders.com.au/membership-community/membership-discounts/): Memberships - [Certified Practising Manager](https://managersandleaders.com.au/learning-and-development/accreditations/certified-practising-manager/): Becoming a CPMgr recognises that you are a professional manager, differentiating you from others in your industry or profession. It proves that you: - [Director Elections](https://managersandleaders.com.au/about-us/governance/director-elections/): Home - [Annual General Meeting](https://managersandleaders.com.au/about-us/governance/agm-notice/): Home - [Membership Fees New Zealand](https://managersandleaders.com.au/membership-community/membership-fees-new-zealand/): IML ANZ is committed more than ever to helping Members elevate their careers and achieve their professional goals. Our growing array of accessible, impactful and practical Member services is developed to help you leverage the exciting new opportunities the trans-Tasman business landscape presents. - [Membership Discounts & Promotional Codes](https://managersandleaders.com.au/membership-community/membership-discounts-promotional-codes/): Memberships - [Post Skill Assessment Development Pathway](https://managersandleaders.com.au/migration-skills-assessment/post-skill-assessment-development-pathway-affiliate-membership/): You are eligible for 10% off our Membership fee to advance your professional network and give you access to a range of tools that will assist you in your leadership and management pathway in Australia.  - [John Storey Scholarship](https://managersandleaders.com.au/about-us/scholarships/): Scholarship - [Apply for Temporary Graduate Visa Qualification Assessment](https://managersandleaders.com.au/migration-skills-assessment/temporary-graduate-visa-qualification-assessment/): The Temporary Graduate (Subclass 485) visa is a temporary visa that allows international students to live, study and work in Australia once they have finished their studies.   - [Leadership Courses and Short Course Calendar](https://managersandleaders.com.au/calendar/): January 2026 February 2026 March 2026 April 2026 May 2026 June 2026 July 2026 August 2026 September 2026 October 2026 November 2026 December 2026 4 Feb Virtual 1 DAY COURSE New Manager 09:00 AM - 04:30 PM AEDT Virtual TBC Wed, 4 Feb | 9:00 am – 4:30 pm AEDT BOOK NOW 11 Feb Virtual 2 Day Course Management Essentials 09:00 AM - 05:00 PM AEDT Virtual TBC Module 1 & 2 – Wed, 11 Feb | 9:00 am – 5:00 pm AEDTModule 2 & 3  – Wed, 25 Feb | 9:00 am – 5:00 pm AEDT BOOK NOW 26 Feb Virtual 1 Day Course Build Resilience Through Change 09:00 AM - 03:00 PM AEDT Virtual TBC Weds, 11 Feb | 9:00 am – 3:00 pm AEDT BOOK NOW 26 Feb Virtual 6 Day Course Foundations of Intentional Leadership 08:00 AM - 04:00 PM AEST Virtual Grant Withrington Module 1 – Mon, 23 Feb | 8:00 am – 4:00 pm AESTModule 2 – Thur, 12 Mar | 8:00 am – 4:00 pm AEST Module 3 – Fri, 27 Mar | 8:00 am – 4:00 pm AEST Module 4 – Mon, 20 Apr | 8:00 am – 4:00 pm AEST Module 5 – Wed, 29 Apr | 8:00 am – 4:00 pm AEST Module 6 – Tue, 12 May | 8:00 am – 4:00 pm AEST  BOOK NOW 4 Mar Virtual SHORT COURSE Communication Essentials 09:00 AM - 03:00 PM AEDT Virtual TBC Weds, 4 Mar | 9:00 am – 3:00 pm AEDT BOOK NOW 11 Feb Virtual 2 Day Course Management Essentials 09:00 AM - 05:00 PM NZDT Virtual TBC Module 1 & 2 – Thur, 12 Mar | 9:00 am – 5:00 pm NZDTModule 2 & 3  – Thur, 26 Mar | 9:00 am – 5:00 pm NZDT BOOK NOW 25 Mar Virtual 5 Day Course Accelerate – For Executive Leaders 08:00 AM - 04:00 PM AEDT Virtual Grant Withrington Module 1 – Weds, 25 Mar | 8:00 am – 4:00 pm AEDTModule 2 – Tue, 21 Apr | 8:00 am – 4:00 pm AESTModule 3 – Weds, 6 May | 8:00 am – 4:00 pm AESTModule 4 – Weds, 20 May| 8:00 am – 4:00 pm AESTModule 5 – Tue, 2 Jun | 8:00 am – 4:00 pm AEST BOOK NOW 25 Mar Virtual SHORT COURSE Critical Conversations at Work 09:00 AM - 03:00 PM AEDT Virtual TBC Wed, 25 Mar | 9:00 am – 3:00 pm AEST BOOK NOW 26 Mar Virtual 1 DAY COURSE New Manager 09:00 AM - 04:30 PM AEDT Virtual TBC Thur, 26 Mar | 9:00 am – 4:30 pm AEDT BOOK NOW 23 Apr Melbourne 2 Day Course Management Essentials 09:00 AM - 05:00 PM AEST Melbourne TBC Module 1 & 2 – Thurs, 23 Apr | 9:00 am – 5:00 pm AESTModule 3 & 4 – Thurs, 7 May | 9:00 am – 5:00 pm AEST BOOK NOW 23 Apr Sydney 2 Day Course Management Essentials 09:00 AM - 05:00 PM AEST Sydney TBC Module 1 & 2 – Thurs, 23 Apr | 9:00 am – 5:00 pm AESTModule 3 & 4 – Thurs, 7 May | 9:00 am – 5:00 pm AEST BOOK NOW 29 Apr Virtual 6 Day Course Foundations of Intentional Leadership 08:00 AM - 04:00 PM AEST Virtual Scott Martin Module 1 – Weds, 29 Apr | 8:00 am – 4:00 pm AESTModule 2 – Weds, 13 May | 8:00 am – 4:00 pm AEST Module 3 – Weds, 27 May | 8:00 am – 4:00 pm AEST Module 4 – Weds, 10 Jun | 8:00 am – 4:00 pm AEST Module 5 – Weds, 24 Jun | 8:00 am – 4:00 pm AEST Module 6 – Weds, 8 Jul | 8:00 am – 4:00 pm AEST  BOOK NOW 30 Apr Virtual 1 DAY COURSE New Manager 09:00 AM - 04:30 PM AEST Virtual TBC Thur, 30 Apr | 9:00 am – 4:30 pm AEST BOOK NOW 6 May Virtual short course Emotional Intelligence in the Workplace 09:00 AM - 03:00 PM AEST Virtual TBC Wed, 6 May | 09:00 am – 03:00 pm AEST BOOK NOW 11 May Auckland 2 Day Course Management Essentials 09:00 AM - 05:00 PM NZST Auckland TBC Module 1 & 2 – Mon, 11 May | 9:00 am – 5:00 pm NZSTModule 3 & 4 – Mon, 25 May | 9:00 am – 5:00 pm NZST BOOK NOW 11 May Virtual 2 Day Course Management Essentials 09:00 AM - 05:00 PM AEST Virtual TBC Module 1 & 2 – Mon, 11 May | 9:00 am – 5:00 pm AESTModule 3 & 4 – Mon, 25 May | 9:00 am – 5:00 pm AEST BOOK NOW 13 May Virtual short course Lead People and Performance 09:00 AM - 03:00 PM AEST Virtual TBC Wed, 13 May | 09:00 am – 03:00 pm AEST BOOK NOW 20 May Virtual 1 DAY COURSE New Manager 09:00 AM - 04:30 PM AEST Virtual TBC Wed, 20 May | 9:00 am – 4:30 pm AEST BOOK NOW 27 May Virtual short course Problem Solving and Decision Making 09:00 AM - 03:00 PM AEST Virtual TBC Wed, 13 May | 09:00 am – 03:00 pm AEST BOOK NOW 28 May Melbourne 6 Day Course Foundations of Intentional Leadership 09:00 AM - 05:00 PM AEST Melbourne Shannon Cooper Module 1 – Thurs, 28 May | 9:00 am – 5:00 pm AESTModule 2 – Weds, 10 Jun | 9:00 am – 5:00 pm AEST Module 3 – Tues, 23 Jun | 9:00 am – 5:00 pm AEST Module 4 – Tues, 14 Jul | 9:00 am – 5:00 pm AEST Module 5 – Fri, 24 Jul | 9:00 am – 5:00 pm AEST Module 6 – Fri, 7 Aug | 9:00 am – 5:00 pm AEST  BOOK NOW 28 May Sydney 6 Day Course Foundations of Intentional Leadership 09:00 AM - 05:00 PM AEST Sydney Lesley Mitchell Module 1 – Thurs, 28 May | 9:00 am – 5:00 pm AEST Module 2 – Thurs, 11 Jun | 9:00 am – 5:00 pm AEST Module 3 – Mon, 22 Jun | 9:00 am – 5:00 pm AEST Module 4 – Fri, 3 Jul | 9:00 am – 5:00 pm AEST Module 5 – Thurs, 16 Jul | 9:00 am – 5:00 pm AEST Module 6 – Thurs, 30 Jul | 9:00 am – 5:00 pm AEST BOOK NOW 28 May Sydney 6 Day Course Foundations of Intentional Leadership 09:00 AM - 05:00 PM AEST Brisbane Jacqui Perkins Module 1 – Thurs, 28 May | 9:00 am – 5:00 pm AESTModule 2 – Thurs, 11 Jun | 9:00 am – 5:00 pm AESTModule 3 – Thur, 25 Jun | 9:00 am – 5:00 pm AESTModule 4 – Mon, 13 Jul | 9:00 am – 5:00 pm AESTModule 5 – Fri, 24 Jul | 9:00 am – 5:00 pm AESTModule 6 – Fri, 31 Jul | 9:00 am – 5:00 pm AEST BOOK NOW 4 Jun Virtual 6 Day Course Foundations of Intentional Leadership 08:00 AM - 04:00 PM AEST Virtual Lesley Mitchell Module 1 – Thurs, 4 Jun | 8:00 am – 4:00 pm AESTModule 2 – Thur, 18 Jun | 8:00 am – 4:00 pm AESTModule 3 – Thurs, 25 Jun | 8:00 am – 4:00 pm AESTModule 4 – Tue, 14 Jul | 8:00 am – 4:00 pm AESTModule 5 – Mon, 27 Jul | 8:00 am – 4:00 pm AESTModule 6 – Thurs, 6 Aug | 8:00 am – 4:00 pm AEST BOOK NOW 11 Jun Virtual 5 Day Course Accelerate – For Executive Leaders 08:00 AM - 04:00 PM AEST Virtual Shannon Cooper Module 1 -Tue, 9 Jun | 8:00 am – 4:00 pm AESTModule 2 – Thur, 25 Jun| 8:00 am – 4:00 pm AESTModule 3 – Wed, 15 Jul | 8:00 am – 4:00 pm AESTModule 4 – Thur, 23 Jul | 8:00 am – 4:00 pm AESTModule 5 – Thur, 6 Aug| 8:00 am – 4:00 pm AEST BOOK NOW 10 Jun Virtual short course Time and Priority Management 09:00 AM - 03:00 PM AEST Virtual TBC Wed, 10 Jun | 09:00 am – 03:00 pm AEST BOOK NOW 15 Jun Virtual 1 DAY COURSE New Manager 09:00 AM - 04:30 PM AEST Virtual TBC Mon, 15 Jun | 9:00 am – 4:30 pm AEST BOOK NOW 22 Jul Virtual 2 Day Course Management Essentials 09:00 AM - 05:00 PM NZST Virtual TBC Module 1 & 2 – Weds, 22 Jul | 9:00 am – 5:00 pm NZSTModule 3 & 4 – Weds, 5 Aug | 9:00 am – 5:00 pm NZST BOOK NOW 22 Jul Virtual 2 Day Course Management Essentials 09:00 AM - 05:00 PM AEST Virtual TBC Module 1 & 2 – Weds, 22 Jul | 9:00 am – 5:00 pm AESTModule 3 & 4 – Weds, 5 Aug | 9:00 am – 5:00 pm AEST BOOK NOW 29 Jul Virtual 1 DAY COURSE New Manager 09:00 AM - 04:30 PM AEST Virtual TBC Wed, 29 Jul | 9:00 am – 4:30 pm AEST BOOK NOW 5 Aug Virtual 6 Day Course Foundations of Intentional Leadership 08:00 AM - 04:00 PM AEST Virtual Kerry Anne Cassidy Module 1 – Weds, 5 Aug | 8:00 am – 4:00 pm AESTModule 2 – Weds, 19 Aug | 8:00 am – 4:00 pm AESTModule 3 – Weds, 2 Sept | 8:00 am – 4:00 pm AESTModule 4 – Thurs, 17 Sept | 8:00 am – 4:00 pm AESTModule 5 – Weds, 7 Oct | 8:00 am – 4:00 pm AESTModule 6 – Weds, 21 Oct | 8:00 am – 4:00 pm AEST BOOK NOW 11 Aug Melbourne 2 Day Course Management Essentials 09:00 AM - 05:00 PM AEST Melbourne TBC Module 1 & 2 – Tues, 11 Aug | 9:00 am – 5:00 pm AESTModule 3 & 4 – Tues, 25 Aug | 9:00 am – 5:00 pm AEST BOOK NOW 11 Aug Sydney 2 Day Course Management Essentials 09:00 AM - 05:00 PM AEST Sydney TBC Module 1 & 2 – Tues, 11 Aug | 9:00 am – 5:00 pm AESTModule 3 & 4 – Tues, 25 Aug | 9:00 am – 5:00 pm AEST BOOK NOW 19 Aug Brisbane 2 Day Course Management Essentials 09:00 AM - 05:00 PM AEST Brisbane TBC Module 1 & 2 – Weds, 19 Aug | 9:00 am – 5:00 pm AESTModule 3 & 4 – Weds, 2 Sept | 9:00 am – 5:00 pm AEST BOOK NOW 25 Aug Virtual 1 DAY COURSE New Manager 09:00 AM - 04:30 PM AEST Virtual TBC Tue, 25 Aug | 9:00 am – 4:30 pm AEST BOOK NOW 3 Sept Auckland 2 Day Course Management Essentials 09:00 AM - 05:00 PM NZST Auckland TBC Module 1 & 2 – Thurs, 3 Sept| 9:00 am – 5:00 pm NZSTModule 3 & 4 – Thurs, 17 Sept| 9:00 am – 5:00 pm NZST BOOK NOW 3 Sept Virtual 2 Day Course Management Essentials 09:00 AM - 05:00 PM AEST Virtual TBC Module 1 & 2 – Thurs, 3 Sept| 9:00 am – 5:00 pm AESTModule 3 & 4 – Thurs, 17 Sept| 9:00 am – 5:00 pm AEST BOOK NOW 7 Sept Virtual 5 Day Course Accelerate – For Executive Leaders 08:00 AM - 04:00 PM AEST Virtual Grant Withrington Module 1 – Mon, 7 Sep | 8:00 am – 4:00 pm AESTModule 2 – Thur, 17 Sep | 8:00 am – 4:00 pm AESTModule 3 – Tue, 6 Oct | 8:00 am – 4:00 pm AESTModule 4 – Tue, 20 Oct | 8:00 am – 4:00 pm AEDTModule 5 – Wed, 4 Nov | 8:00 am – 4:00 pm AEDT BOOK NOW 24 Sep Virtual 1 DAY COURSE New Manager 09:00 AM - 04:30 PM AEST Virtual TBC Thur, 24 Sep | 9:00 am – 4:30 pm AEST BOOK NOW 7 Oct Virtual 6 Day Course Foundations of Intentional Leadership 08:00 AM - 04:00 PM AEDT Virtual Nick Mills Module 1 – Weds, 7 Oct | 8:00 am – 4:00 pm AEDTModule 2 – Mon, 19 Oct | 8:00 am – 4:00 pm AEDTModule 3 – Weds, 28 Oct | 8:00 am – 4:00 pm AEDTModule 4 – Fri, 6 Nov | 8:00 am – 4:00 pm AEDTModule 5 – Wed, 18 Nov| 8:00 am – 4:00 pm AEDTModule 6 – Thurs, 26 Nov | 8:00 am – 4:00 pm AEDT BOOK NOW 30 Oct Virtual 1 DAY COURSE New Manager 09:00 AM - 04:30 PM AEDT Virtual TBC Fri, 30 Oct | 9:00 am – 4:30 pm AEDT BOOK NOW 12 Nov Virtual 2 Day Course Management Essentials 09:00 AM - 05:00 PM NZDT Virtual TBC Module 1 & 2 – Thurs, 12 Nov| 9:00 am – 5:00 pm NZDTModule 3 & 4 – Thurs, 26 Nov | 9:00 am – 5:00 pm NZDT BOOK NOW 12 Nov Virtual 2 Day Course Management Essentials 09:00 AM - 05:00 PM AEDT Virtual TBC Module 1 & 2 – Thurs, 12 Nov|  9:00 am – 5:00 pm AEDTModule 3 & 4 – Thurs, 26 Nov | 9:00 am – 5:00 pm AEDT BOOK NOW 26 Nov Virtual 1 DAY COURSE New Manager 09:00 AM - 04:30 PM AEDT Virtual TBC Thur, 26 Nov | 9:00 am – 4:30 pm AEDT BOOK NOW 4 Feb Virtual 1 DAY COURSE New Manager 09:00 AM - 04:30 PM AEDT Virtual TBC Wed, 4 Feb | 9:00 am - 4:30 pm AEDT BOOK NOW 11 Feb Virtual 2 Day Course Management Essentials 09:00 AM - 05:00 PM AEDT Virtual TBC Module 1 & 2 - Wed, 11 Feb | 9:00 am - 5:00 pm AEDTModule 2 & 3  - Wed, 25 Feb | 9:00 am - 5:00 pm AEDT BOOK NOW 26 Feb Virtual 1 Day Course Build Resilience Through Change 09:00 AM - 03:00 PM AEDT Virtual TBC Weds, 11 Feb | 9:00 am - 3:00 pm AEDT BOOK NOW 26 Feb Virtual 6 Day Course Foundations of Intentional Leadership 08:00 AM - 04:00 PM AEST Virtual Grant Withrington Module 1 - Mon, 23 Feb | 8:00 am - 4:00 pm AESTModule 2 - Thur, 12 Mar | 8:00 am - 4:00 pm AEST Module 3 - Fri, 27 Mar | 8:00 am - 4:00 pm AEST Module 4 - Mon, 20 Apr | 8:00 am - 4:00 pm AEST Module 5 - Wed, 29 Apr | 8:00 am - 4:00 pm AEST Module 6 - Tue, 12 May | 8:00 am - 4:00 pm AEST  BOOK NOW 4 Mar Virtual SHORT COURSE Communication Essentials 09:00 AM - 03:00 PM AEDT Virtual TBC Weds, 4 Mar | 9:00 am - 3:00 pm AEDT BOOK NOW 11 Feb Virtual 2 Day Course Management Essentials 09:00 AM - 05:00 PM NZDT Virtual TBC Module 1 & 2 - Thur, 12 Mar | 9:00 am - 5:00 pm NZDTModule 2 & 3  - Thur, 26 Mar | 9:00 am - 5:00 pm NZDT BOOK NOW 25 Mar Virtual 5 Day Course Accelerate – For Executive Leaders 08:00 AM - 04:00 PM AEDT Virtual Grant Withrington Module 1 - Weds, 25 Mar | 8:00 am - 4:00 pm AEDTModule 2 - Tue, 21 Apr | 8:00 am - 4:00 pm AESTModule 3 - Weds, 6 May | 8:00 am - 4:00 pm AESTModule 4 - Weds, 20 May| 8:00 am - 4:00 pm AESTModule 5 - Tue, 2 Jun | 8:00 am - 4:00 pm AEST BOOK NOW 25 Mar Virtual SHORT COURSE Critical Conversations at Work 09:00 AM - 03:00 PM AEDT Virtual TBC Wed, 25 Mar | 9:00 am - 3:00 pm AEST BOOK NOW 26 Mar Virtual 1 DAY COURSE New Manager 09:00 AM - 04:30 PM AEDT Virtual TBC Thur, 26 Mar | 9:00 am - 4:30 pm AEDT BOOK NOW 23 Apr Melbourne 2 Day Course Management Essentials 09:00 AM - 05:00 PM AEST Melbourne TBC Module 1 & 2 - Thurs, 23 Apr | 9:00 am - 5:00 pm AESTModule 3 & 4 - Thurs, 7 May | 9:00 am - 5:00 pm AEST BOOK NOW 23 Apr Sydney 2 Day Course Management Essentials 09:00 AM - 05:00 PM AEST Sydney TBC Module 1 & 2 - Thurs, 23 Apr | 9:00 am - 5:00 pm AESTModule 3 & 4 - Thurs, 7 May | 9:00 am - 5:00 pm AEST BOOK NOW 29 Apr Virtual 6 Day Course Foundations of Intentional Leadership 08:00 AM - 04:00 PM AEST Virtual Scott Martin Module 1 - Weds, 29 Apr | 8:00 am - 4:00 pm AESTModule 2 - Weds, 13 May | 8:00 am - 4:00 pm AEST Module 3 - Weds, 27 May | 8:00 am - 4:00 pm AEST Module 4 - Weds, 10 Jun | 8:00 am - 4:00 pm AEST Module 5 - Weds, 24 Jun | 8:00 am - 4:00 pm AEST Module 6 - Weds, 8 Jul | 8:00 am - 4:00 pm AEST  BOOK NOW 30 Apr Virtual 1 DAY COURSE New Manager 09:00 AM - 04:30 PM AEST Virtual TBC Thur, 30 Apr | 9:00 am - 4:30 pm AEST BOOK NOW 6 May Virtual short course Emotional Intelligence in the Workplace 09:00 AM - 03:00 PM AEST Virtual TBC Wed, 6 May | 09:00 am - 03:00 pm AEST BOOK NOW 11 May Auckland 2 Day Course Management Essentials 09:00 AM - 05:00 PM NZST Auckland TBC Module 1 & 2 - Mon, 11 May | 9:00 am - 5:00 pm NZSTModule 3 & 4 - Mon, 25 May | 9:00 am - 5:00 pm NZST BOOK NOW 11 May Virtual 2 Day Course Management Essentials 09:00 AM - 05:00 PM AEST Virtual TBC Module 1 & 2 - Mon, 11 May | 9:00 am - 5:00 pm AESTModule 3 & 4 - Mon, 25 May | 9:00 am - 5:00 pm AEST BOOK NOW 13 May Virtual short course Lead People and Performance 09:00 AM - 03:00 PM AEST Virtual TBC Wed, 13 May | 09:00 am - 03:00 pm AEST BOOK NOW 20 May Virtual 1 DAY COURSE New Manager 09:00 AM - 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Thurs, 30 Jul | 9:00 am - 5:00 pm AEST BOOK NOW 28 May Sydney 6 Day Course Foundations of Intentional Leadership 09:00 AM - 05:00 PM AEST Brisbane Jacqui Perkins Module 1 - Thurs, 28 May | 9:00 am - 5:00 pm AESTModule 2 - Thurs, 11 Jun | 9:00 am - 5:00 pm AESTModule 3 - Thur, 25 Jun | 9:00 am - 5:00 pm AESTModule 4 - Mon, 13 Jul | 9:00 am - 5:00 pm AESTModule 5 - Fri, 24 Jul | 9:00 am - 5:00 pm AESTModule 6 - Fri, 31 Jul | 9:00 am - 5:00 pm AEST BOOK NOW 4 Jun Virtual 6 Day Course Foundations of Intentional Leadership 08:00 AM - 04:00 PM AEST Virtual Lesley Mitchell Module 1 - Thurs, 4 Jun | 8:00 am - 4:00 pm AESTModule 2 - Thur, 18 Jun | 8:00 am - 4:00 pm AESTModule 3 - Thurs, 25 Jun | 8:00 am - 4:00 pm AESTModule 4 - Tue, 14 Jul | 8:00 am - 4:00 pm AESTModule 5 - Mon, 27 Jul | 8:00 am - 4:00 pm AESTModule 6 - Thurs, 6 Aug | 8:00 am - 4:00 pm AEST BOOK NOW 11 Jun Virtual 5 Day Course Accelerate – For Executive Leaders 08:00 AM - 04:00 PM AEST Virtual Shannon Cooper Module 1 -Tue, 9 Jun | 8:00 am - 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04:00 PM AEST Virtual Kerry Anne Cassidy Module 1 - Weds, 5 Aug | 8:00 am - 4:00 pm AESTModule 2 - Weds, 19 Aug | 8:00 am - 4:00 pm AESTModule 3 - Weds, 2 Sept | 8:00 am - 4:00 pm AESTModule 4 - Thurs, 17 Sept | 8:00 am - 4:00 pm AESTModule 5 - Weds, 7 Oct | 8:00 am - 4:00 pm AESTModule 6 - Weds, 21 Oct | 8:00 am - 4:00 pm AEST BOOK NOW 11 Aug Melbourne 2 Day Course Management Essentials 09:00 AM - 05:00 PM AEST Melbourne TBC Module 1 & 2 - Tues, 11 Aug | 9:00 am - 5:00 pm AESTModule 3 & 4 - Tues, 25 Aug | 9:00 am - 5:00 pm AEST BOOK NOW 11 Aug Sydney 2 Day Course Management Essentials 09:00 AM - 05:00 PM AEST Sydney TBC Module 1 & 2 - Tues, 11 Aug | 9:00 am - 5:00 pm AESTModule 3 & 4 - Tues, 25 Aug | 9:00 am - 5:00 pm AEST BOOK NOW 19 Aug Brisbane 2 Day Course Management Essentials 09:00 AM - 05:00 PM AEST Brisbane TBC Module 1 & 2 - Weds, 19 Aug | 9:00 am - 5:00 pm AESTModule 3 & 4 - Weds, 2 Sept | 9:00 am - 5:00 pm AEST BOOK NOW 25 Aug Virtual 1 DAY COURSE New Manager 09:00 AM - 04:30 PM AEST Virtual TBC Tue, 25 Aug | 9:00 am - 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[Learning and Development Resources](https://managersandleaders.com.au/resources/learning-and-development-resources/): These high-quality resources have been inspired and created using content and insights from our leadership development programs. Completely free of charge, they will help you get on the front foot straight away. - [Leadership Matters Blog](https://managersandleaders.com.au/resources/leadership-matters-blog/): Why we perform best with less and how to build free space into your day Are you at max capacity? Why we perform best with less and how to build free space into your day Read More The rise of purpose driven organisations Purpose and profits are inextricably linked. If leaders can harness the power of purpose, their organisations are better placed to achieve sustainable value. Read More What is holding leaders back from tackling sustainability? Sustainability consultant Kate Ross shares her insights on why leaders hesitate to tackle sustainability and how they can start to implement an action plan. Read More How to have courageous conversations Traditionally unspoken topics are entering the workplace vernacular. Here are some ideas for how to navigate difficult conversations courageously. Read More When it comes to the employee experience, relationships are key Everything done in the course of attracting, recruiting, managing and parting ways with an employee should be built on trust. Read More The important role the ‘B-Suite’ plays in retention When people quit a role, leaders and managers are blamed when in actual fact they should be blaming workplace factors. Read More « Prev1234567Next » - [Resources](https://managersandleaders.com.au/resources/): Stay at the forefront of discussions and developments in the management and leadership profession. Here you can access articles, tools and recorded webinars to support you with the challenges you face day-today and in your development as a manager and leader. - [Migration Skills Assessment](https://managersandleaders.com.au/migration-skills-assessment/): The Institute of Managers and Leaders Australia and New Zealand is contracted as an assessing authority by the Australian Government to assess senior-level management skills, for the purpose of skilled migration to Australia. - [Our Facilitators](https://managersandleaders.com.au/about-us/our-people/our-facilitators/): Home - [Finance & Business Services Team](https://managersandleaders.com.au/about-us/our-people/finance-operations-team/): Home - [National Salary Survey Team](https://managersandleaders.com.au/about-us/our-people/national-salary-survey-team/): Home No data was found - [Migration Skills Assessment Team](https://managersandleaders.com.au/about-us/our-people/migration-skills-assessment-team/): Home - [Marketing and Brand Team](https://managersandleaders.com.au/about-us/our-people/marketing-team/): Home - [Membership Team](https://managersandleaders.com.au/about-us/our-people/membership-team/): Home No data was found - [Product Team](https://managersandleaders.com.au/about-us/our-people/product-team/): Home No data was found - [Client Experience Team](https://managersandleaders.com.au/about-us/our-people/client-experience-team/): Home - [Corporate Sales Team](https://managersandleaders.com.au/about-us/our-people/sales-team/): Home No data was found ## Case Studies - [Electra Limited](https://managersandleaders.com.au/case-studies/electra-limited/): Electra Limited (Electra) is an electricity distributor that is 100% community owned by the Electra Trust. Electra owns and operates the electricity lines and assets in the Kāpiti and Horowhenua regions and delivers reliable electricity to approximately 45,000 connected households. - [Northland Regional Council](https://managersandleaders.com.au/case-studies/northland-regional-council/): Northland Regional Council (NRC) manages the air, land, freshwater and coastal resources of the Northland region in New Zealand and coordinates its civil defence, transport and economic development. Their vision and mission are to work with their people and partners to create a healthy environment, strong economy and resilient communities. This vision underpins everything they do. It’s ultimately about working together to care for the region’s incredible environment and many communities, matching skills and resources with the vision and aspirations of their people. The regional council is made up of nine elected Councillors, including a Chairman, an appointed Chief Executive Officer and around 320 full-time and part-time staff. - [Northern Bays Motors](https://managersandleaders.com.au/case-studies/northern-bays-motors/): Northern Bays Motors is a family-owned New Zealand business. A leader in automotive retail, the group now proudly represents North Shore Toyota, North Western Toyota, Lexus of North Shore, Bridgestone, and NST Parts brands. The group consists of close to 200 employees across five main sites in Auckland's North Shore and Western regions. - [Waipuna Hospice](https://managersandleaders.com.au/case-studies/waipuna-hospice/): Waipuna Hospice in Tauranga, New Zealand provides specialist palliative care for patients living with life limiting illness and delivers support services for both patients and their families. - [Auswide Bank](https://managersandleaders.com.au/case-studies/auswide-bank/): Since 2021, we've worked with Auswide Bank to design and deliver management and leadership development Programs for their managers and leaders. Customised versions of our Foundations and Accelerate Programs have allowed Auswide Bank to strengthen collaboration across their organisation. - [Endeavour Foundation](https://managersandleaders.com.au/case-studies/endeavour-foundation/): We've been delivering leadership and management programs to Endeavour Foundation's frontline leaders and middle managers since 2020. With our fully customised Programs, Endeavour have experienced considerable growth in all areas of leadership competency. - [Our PHN](https://managersandleaders.com.au/case-studies/our-phn/): Our PHN is a primary healthcare network, working alongside GPs, allied health care, hospitals and the broader community to identify areas of need and commission organisations to provide primary and preventative healthcare services. - [South West Sydney Local Health District ](https://managersandleaders.com.au/case-studies/south-west-sydney-local-health-district/): Over 4 months, IML's learning specialists collaborated with SWSLHD to develop the Leadership Academy, a 12-month program designed to stretch, challenge and develop the management and leadership skills of individuals earmarked as future executives - [GenTech Seeds](https://managersandleaders.com.au/case-studies/gentech-seeds/): GenTech Seeds had a rapidly expanding team, spurred on by the growth the business was experiencing. They were keen to support this growth by investing in the management skills of their leaders, situated in different locations across the country. ## Courses - [New Manager](https://managersandleaders.com.au/learning-and-development/courses/new-manager/) - [Foundations of Intentional Leadership](https://managersandleaders.com.au/learning-and-development/courses/foundations/) - [Accelerate – For Executive Leaders](https://managersandleaders.com.au/learning-and-development/courses/accelerate/): The Executive Leaders Program - [Management Essentials](https://managersandleaders.com.au/learning-and-development/courses/management-essentials/) ## Events - [Remote and hybrid team leadership: Best practices for productivity and inclusion](https://managersandleaders.com.au/membership-community/events/remote-and-hybrid-team-leadership-best-practices-for-productivity-and-inclusion/) - [Managing performance in a complex workplace landscape](https://managersandleaders.com.au/membership-community/events/managing-performance-in-a-complex-workplace-landscape/) - [The Leadership Continuum: Mastering your operating rhythm](https://managersandleaders.com.au/membership-community/events/the-leadership-continuum-mastering-your-operating-rhythm/) - [Wellington Leader Connect: AI for leaders – Unlocking productivity in the digital age](https://managersandleaders.com.au/membership-community/events/wellington-leader-connect-ai-for-leaders-unlocking-productivity-in-the-digital-age/) - [Inbox to impact: Smarter habits for busy leaders](https://managersandleaders.com.au/membership-community/events/inbox-to-impact-smarter-habits-for-busy-leaders/) - [Hobart Leader Connect](https://managersandleaders.com.au/membership-community/events/leader-connect-hobart-2/) - [Adelaide Leader Connect](https://managersandleaders.com.au/membership-community/events/leader-connect-adelaide/) - [Member Professional Support Network](https://managersandleaders.com.au/membership-community/events/member-professional-support-network/) ## Posts - [The Key to Retaining Talent in 2025](https://managersandleaders.com.au/the-key-to-retaining-talent-in-2024/): Amid a 13.6% resignation rate in 2024, Australian and New Zealand businesses are urged to boost retention through critical investments in staff development and leadership training, highlighting the high cost of turnover and benefits of growth-focused workplaces. - [How to boost your focus and reduce technostress at work](https://managersandleaders.com.au/boost_focus_reduce_technostress/): Feeling overwhelmed by constant notifications, endless emails, and back-to-back meetings? You're not alone. In our tech-driven world, micro-stressors are everywhere, leaving us in a state of perpetual stress. But what if there were simple, powerful habits you could adopt to break free from this cycle? - [The Key Skills That AI Cannot Replace](https://managersandleaders.com.au/the-key-skills-that-ai-cannot-replace/): AI as we know it today is unchartered territory. In time, we will see the emerging benefits and risks more clearly. - [Inclusive and accessible workplaces – what do leaders need to get right?](https://managersandleaders.com.au/inclusive-and-accessible-workplaces-what-do-leaders-need-to-get-right/): Olympian and disability advocate Dean Barton-Smith shares his insights on inclusivity and accessibility that leaders can implement in their own workplaces. - [A guide to managing chronic illness at work and home](https://managersandleaders.com.au/a-guide-to-managing-chronic-illness-at-work-and-home/): Member, Kathy Rimmer FIML, shares her insights on how managers can support themselves and their teams through major health challenges. - [The journey to becoming a CEO while living with a disability](https://managersandleaders.com.au/the-journey-to-becoming-a-ceo-while-living-with-a-disability/): Disability does not, and should not, be a barrier that limits anyone. Through assistance, adjustments, acceptance and raising community awareness, the sky is the limit for people with disabilities. - [How to be the coach your people need during tough times](https://managersandleaders.com.au/how-to-be-the-coach-your-people-need-during-tough-times/): Discover how a surprising exercise at the Global Coaches Program in Dubai transformed coaching by emphasising relationships, curiosity, and adaptability, and learn the powerful principles that can revolutionise leadership and team performance. - [Why is the skills shortage still so concerning in 2024?](https://managersandleaders.com.au/why-is-the-skills-shortage-still-so-concerning-in-2024/): As our ageing population grows and birth rates decline, the skills deficit is exacerbated by a misalignment between education and industry needs, highlighting an urgent call for action to address the gaps in both human and technical skills. - [Real cultures. Real perspectives.](https://managersandleaders.com.au/real-cultures-real-perspectives/): We spoke with two of our Members recently about what makes a great workplace culture. It's clear from their experience that it has little to do with the social aspects of a work environment and a lot to do with having a sense of purpose, sharing values and working together collaboratively toward a common goal. - [Untapped potential](https://managersandleaders.com.au/untapped-potential/): When leaders of all genders, at all career stages, get serious about making workplaces work for women, then all of us win. - [When change works and why](https://managersandleaders.com.au/when-change-works-and-why/): In this article, Trish Maluta shares a recent example of the success she had with a major culture change project for the Tasmanian Public Trustee. - [What’s in store for 2024?](https://managersandleaders.com.au/whats-in-store-for-2024/): Take a look at our summary of the five main trending topics that will shape management and leadership in 2024. - [Member Spotlight with Brendan Blomeley FIML](https://managersandleaders.com.au/member-spotlight-with-brendan-blomeley-fiml/): Get to know your new IML Board Director, Brendan Blomeley FIML, Mayor of Clarence City Council in Tasmania. - [Greater happiness at work](https://managersandleaders.com.au/greater-happiness-at-work/): The key to finding happiness at work is to be engaged in meaningful work, something we all know to be intrinsically true…or is it? - [For healthy leadership, why strong is better than wrong](https://managersandleaders.com.au/for-healthy-leadership-why-strong-is-better-than-wrong/): Human-beings have an inbuilt negativity bias. But our brains on positive perform significantly better than when we are at negative, neutral or stressed. And we learn, develop and grow, and gain confidence by focusing on what is working, - [Better for business – or is it?](https://managersandleaders.com.au/better-for-business-or-is-it/): Which side of the fence do you sit when it comes to hybrid working. Read about the arguments put forward in our Great Virtual Debate. - [Mentoring Matters: how real connections fuel leadership growth](https://managersandleaders.com.au/mentoring-matters-how-real-connections-fuel-leadership-growth/): Explore how mentoring creates clarity, confidence and connection at every stage of leadership, with real perspectives from the IML mentoring program. - [Why subtraction is the key to better productivity](https://managersandleaders.com.au/why-subtraction-is-the-key-to-better-productivity/): In a world focused on doing more, the key to productivity may be doing less. Donna McGeorge explores red brick thinking, the practice of strategically removing outdated, unnecessary or misaligned tasks, processes and meetings. By eliminating the clutter that drains focus and energy, leaders and teams can unlock clarity, reduce stress and achieve better results. This article shows how subtraction, not addition, can drive real breakthroughs in the workplace. - [How your story shapes your leadership style](https://managersandleaders.com.au/how-your-story-shapes-your-leadership-style/): Every leader carries an inner story that influences their decisions, confidence, and ability to inspire teams. In this article, Mark Jones explains how limiting beliefs can hold leaders back and shares practical steps from The Story Code™ to rewrite your narrative, build confidence, and lead with purpose and clarity. - [Good to great: how leadership training transforms workplace performance and productivity](https://managersandleaders.com.au/leadership-transforms-workplace-performance-and-productivity/): Improve workplace performance and productivity with practical leadership training. - [ROI of leadership training: how it impacts team performance and retention ](https://managersandleaders.com.au/leadership-training-roi-and-employee-retention/): Discover how leadership training improves ROI, team performance, and retention. - [6 mentoring meeting agendas](https://managersandleaders.com.au/6-mentoring-meeting-agendas/): Make the most of your mentoring partnership with a clear, shared agenda for every meeting. This guide outlines six suggested meeting templates over a six-month period—helping mentors and mentees build rapport, set goals, overcome challenges, and reflect on progress together. - [Member spotlight with Daniel Merriott CPMgr CMgr FIML](https://managersandleaders.com.au/member-spotlight-with-daniel-merriott-cpmgr-cmgr-fiml/): In this Member Spotlight, we speak with Daniel Merriott CPMgr CMgr FIML, Managing Director of Digital Skills Agency New Zealand. Daniel shares insights from his leadership journey, the importance of lifelong learning, and the digital capabilities leaders will need to thrive in 2026. - [Beyond stress and burnout: how empathy is the next frontier of wellbeing](https://managersandleaders.com.au/beyond-stress-and-burnout-how-empathy-is-the-next-frontier-of-wellbeing/): As burnout continues to rise across Australian workplaces, empathy is emerging as the key to sustainable wellbeing. This article explores how empathetic leadership transforms wellbeing from a reactive initiative into a proactive, human-first practice — fostering psychological safety, trust, and connection in modern organisations. - [Don’t lead blind: build resilience with experienced advisers](https://managersandleaders.com.au/dont-lead-blind-build-resilience-with-experienced-advisers/): Discover how trusted advisers can transform leadership resilience. Drawing parallels to Sherpas guiding mountaineers, this article explores how Advisory Boards help CEOs build emotional, strategic, and decision-making resilience, boost productivity, and unlock growth opportunities. - [The future of leadership training: trends every business should know](https://managersandleaders.com.au/the-future-of-leadership-training/): Leadership is no longer about holding a title. It’s about equipping people with the skills to inspire, adapt, and deliver results in a constantly shifting business environment. The future belongs to leaders who can balance technology with empathy, strategy with agility, and growth with responsibility. That’s why leadership training is now one of the most important investments businesses can make in their people. - [Why leadership courses are the key to career growth in 2026](https://managersandleaders.com.au/leadership-courses-australia/): The workplace is evolving rapidly, and strong leadership skills are more essential than ever for career growth. From stepping into your first management role to advancing into senior positions, the right leadership course can help you build confidence, sharpen decision-making, and develop the skills to guide teams through change.  - [The quiet cracking crisis all leaders should be aware of](https://managersandleaders.com.au/the-quiet-cracking-crisis-all-leaders-should-be-aware-of/): Dr Michelle McQuaid explores the hidden workplace crisis of “quiet cracking” and what leaders can do to spot the signs and prevent burnout. - [Member spotlight with Hayley O’Brien](https://managersandleaders.com.au/member-spotlight-with-hayley-obrien/): Urban planner and CPMgr Hayley shares how people-focused leadership, strategic project delivery, and professional accreditation have shaped her journey, offering practical insights for emerging leaders to create meaningful impact in their teams and communities. - [Approaching challenging conversations with empathy and clarity](https://managersandleaders.com.au/approaching-challenging-conversations-with-empathy-and-clarity/): Difficult conversations are challenging enough, but what happens when the other person lacks emotional intelligence? This article explores four practical steps to approach tough conversations with empathy, clarity, and confidence - so you can guide the discussion toward a productive outcome without triggering defensiveness. - [What the best leaders do differently](https://managersandleaders.com.au/what-the-best-leaders-do-differently/): Connected leadership goes beyond communication - it’s about creating genuine connection, inspiring purpose, and leading as a whole human. In this article, Tim Jack Adams shares what the best leaders do differently, from building trust and resilience to igniting cultures where people thrive sustainably, together. - [The 5 difficult conversations leaders need to know how to have](https://managersandleaders.com.au/the-5-difficult-conversations-leaders-need-to-know-how-to-have/): Mastering difficult conversations at work requires empathy, open questions, and emotional intelligence. Discover five practical steps to handle tough discussions with confidence. - [Why leaders need critical thinking more than ever](https://managersandleaders.com.au/why-leaders-need-critical-thinking-more-than-ever/): In an age of AI and data overload, leaders don’t just need information—they need critical thinking. Discover Bethan Winn’s POINT framework for making smarter, clearer decisions in complex times. - [Australia’s Productivity challenge: what leaders must do next](https://managersandleaders.com.au/australias-productivity-challenge-what-leaders-must-do-next/): Australia’s productivity slump can’t be solved by policy alone. Stronger leadership is the lever every organisation can pull today. - [How to hire productive staff](https://managersandleaders.com.au/how-to-hire-productive-staff/): Unlock the secrets of recruitment agency tools and methods to improve hiring productivity. This article explores the link between personality, effectiveness, and the professional strategies now available to every employer. - [Spotlight on Members: Perspectives on productivity](https://managersandleaders.com.au/why-leadership-is-central-to-australias-productivity-challenge-2/): In our latest Member Spotlight, Oliver Lynch CPMgr MIML and Theresa Labuschagne CPMgr CMgr MIML share how they embed productivity into their teams and leadership practice. From workplace culture and wellbeing to collaboration and balance, their insights show that true productivity is about creating the conditions for people to thrive. - [Why leadership is central to Australia’s productivity challenge](https://managersandleaders.com.au/why-leadership-is-central-to-australias-productivity-challenge/): Australia’s productivity growth is at historic lows - and leadership is a key lever for change. As economist Saul Eslake FIML shared at a recent IML event, productivity isn’t just about resources or technology, but how organisations are led. Strong leadership turns insight into action and is central to lifting performance across organisations and the economy. - [Member spotlight with Adam Hennessy CPMgr MIML](https://managersandleaders.com.au/member-spotlight-with-adam-hennessy-cpmgr-miml/): With experience across government, education, and public service, Adam reflects on how adaptability, stakeholder engagement, and productivity combined with the CPMgr accreditation has shaped his leadership approach. He also shares practical insights for emerging leaders looking to create lasting impact. - [6 ways leaders can build a reinvention mindset](https://managersandleaders.com.au/reinvention-mindset/): Discover six practical ways leaders can develop a Reinvention Mindset to thrive in the face of change, uncertainty, and the rise of AI. - [Why failure is key to leadership success](https://managersandleaders.com.au/why-failure-is-key-to-leadership-success/): In a world driven by rapid change and AI disruption, successful leaders must embrace failure as a tool for innovation, growth and reinvention. - [Gen Z is redefining leadership – are you ready to adapt?](https://managersandleaders.com.au/gen-z-is-redefining-leadership-are-you-ready-to-adapt/): Gen Z doesn't want bosses – they want leaders who lead with empathy, explain the why, and build real connections to unlock their potential. - [Why emotionally intelligent leaders don’t force change](https://managersandleaders.com.au/why-emotionally-intelligent-leaders-dont-force-change/): Emotionally intelligent leaders know change can't be forced. Learn how empathy and connection lead to smoother, more successful transformation. - [It’s time to use technology for connection at work, not control – here’s how](https://managersandleaders.com.au/its-time-to-use-technology-for-connection-at-work-not-control-heres-how/): It’s time to shift from control to connection. Lisa George shares how leaders can use technology to build trust, not track it, in remote and hybrid teams. - [How strong leadership improves workplace productivity](https://managersandleaders.com.au/leadership-and-productivity/): With productivity in Australia in a slump, Institute of Managers and Leaders CEO Sam Bell shares his thoughts on why investing in leadership is the answer. - [5 ways to AI-proof your career growth](https://managersandleaders.com.au/5-ways-to-ai-proof-your-career-growth/): As AI tools become more integrated into the workplace, the key to futureproofing your career lies in mastering the skills machines can’t replicate. Learn five practical strategies to stay competitive, adaptable, and indispensable in the Age of GenAI. - [How leaders can speak up and actually be heard](https://managersandleaders.com.au/how-leaders-can-speak-up-and-actually-be-heard/): Discover how leaders can find their voice, speak up authentically, and create lasting impact by fostering emotionally intelligent, inclusive conversations. - [The real reason you’re losing sales (and it’s not because of your sales team)](https://managersandleaders.com.au/the-real-reason-youre-losing-sales-and-its-not-because-of-your-sales-team/): Discover why customer value must go beyond sales—and how building a customer-centric culture companywide is the key to lasting growth and resilience. - [Empathy vs Accountability: Why the best leaders know it’s not one or the other](https://managersandleaders.com.au/empathy-vs-accountability-why-the-best-leaders-know-its-not-one-or-the-other/): Empathy and accountability aren’t opposites—they’re essential partners in effective leadership. Discover why the best leaders blend emotional intelligence with clear expectations to build resilient, high-performing teams. - [The 8 benefits of caring leadership](https://managersandleaders.com.au/the-8-benefits-of-caring-leadership/): Caring leadership isn’t just about kindness—it drives trust, loyalty, innovation and high performance. Explore eight compelling reasons why leading with empathy creates stronger teams, deeper connection and long-term success. - [Why leaders need to approach the new world of work with sensitivity and action](https://managersandleaders.com.au/why-leaders-need-to-approach-the-new-world-of-work-with-sensitivity-and-action/): As the workplace rapidly evolves, leaders must balance empathy with action. From AI to RTO and pay transparency, navigating change with curiosity, clarity and trust is essential for building resilient, future-ready teams. - [Unlocking the secrets to leadership success](https://managersandleaders.com.au/unlocking-the-secrets-to-leadership-success-reflections-from-the-institute-of-managers-and-leaders-leadership-event-with-northern-territory-chief-minister-the-honourable-lia-finocchiaro/): The Institute of Managers and Leaders Australia & New Zealand recently hosted Ms Finocchiaro for a leadership event at the Darwin Convention Centre. These are some of the reflections from IML CEO Sam Bell FIML. - [Member Spotlight with Daniel Swart CPMgr AFIML](https://managersandleaders.com.au/member-spotlight-with-daniel-swart-cpmgr-afiml/): This month's Member Spotlight features Daniel Swart CPMgr AFIML, Head of Clinical Operations at QBiotics Group Limited Australia. Daniel's focus on team engagement and adaptability has been crucial for navigating organisational change, driving both individual and team success. In the article, he shares how the CPMgr accreditation has shaped his leadership approach, offering strategies for building resilience, enhancing team ownership, and aligning operational decisions with strategic goals - [Leadership outlook 2025: key challenges and opportunities](https://managersandleaders.com.au/leadership-outlook-2025-key-challenges-and-opportunities/): From the rapid advancements in AI to the ongoing return-to-office debate, there are a myriad of challenges and opportunities for leaders to navigate in 2025. - [The 3 things required to transform how work gets done](https://managersandleaders.com.au/the-3-things-required-to-transform-how-work-gets-done/): True transformation in the workplace isn’t about new structures or targets—it’s about culture, relationships, and accountability. Organisations that proactively define their culture, prioritise respectful collaboration, and set clear behavioural expectations create environments where employees thrive and change becomes sustainable. - [What’s wrong with the senior leadership cohort?](https://managersandleaders.com.au/whats-wrong-with-the-senior-leadership-cohort/): When strategies fail, the issue often isn’t resistance or poor processes—it’s misalignment within the senior leadership cohort. Without clear collaboration, these leaders unintentionally stall execution. The solution? A structured approach that fosters alignment, accountability, and teamwork to turn strategy into action. - [Beyond the right to disconnect: how clear team norms create real change](https://managersandleaders.com.au/beyond-the-right-to-disconnect-how-clear-team-norms-create-real-change/): Hybrid work has blurred boundaries, and laws alone won’t fix it. Clear team norms define when and how to communicate, reducing stress and building trust. - [3 ways to activate the ‘team’ in ‘leadership team’](https://managersandleaders.com.au/3-ways-to-activate-the-team-in-leadership-team/): Most leadership teams believe they’re a team—but in reality, they often operate in silos, missing out on the power of true collaboration. Discover three key actions to unlock collective potential and drive high performance. - [How leaders can adopt AI with confidence in 2025](https://managersandleaders.com.au/how-leaders-can-adopt-ai-with-confidence-in-2025/): AI isn’t coming—it’s already here. The real question is: will you harness its potential or get left behind? The key to success isn’t just using AI—it’s using it wisely. Learn how to integrate AI while keeping innovation, strategy, and human connection at the forefront. - [The Gentle Art of Reflection](https://managersandleaders.com.au/looking-back-to-look-forward-the-gentle-art-of-reflection/): Taking time to reflect on the past provides valuable insight into strategies, plans and tactics for the year ahead. - [Member Spotlight with Harley Hochstetler CPMgr FIML](https://managersandleaders.com.au/member-spotlight-with-harley-hochstetter-cpmgr-fiml/): This month’s Member Spotlight features Harley Hochstetler CPMgr FIML, Executive Director of International Operations Hubs at Nielsen. Harley’s passion for continuous improvement and knack for tackling challenges with innovative solutions have made a meaningful impact on his teams and clients, simplifying and enhancing their work and lives. In this engaging feature, Harley shares his approach to preparing for 2025, offering actionable tips and strategies to help you set yourself up for success in the year ahead. Don’t miss his advice for driving growth and achieving your goals! - [5 Strategies to Stay Ahead in 2025](https://managersandleaders.com.au/5-strategies-to-stay-ahead-in-2025/): As 2025 approaches, take time to reflect and prepare with purpose. These five strategies—clarifying your "why," balancing ambition with realism, focusing on what matters, rejecting FOMO, and embracing moments of mindlessness—can help you navigate challenges and make the year your best yet. - [The Role of Risk in Leadership](https://managersandleaders.com.au/the-role-of-risk-in-leadership/): Effective leadership thrives on calculated risk-taking, balancing bold action with careful preparation. From founding a physiotherapy practice in a carport to navigating public criticism during challenging times, embracing risk fosters innovation, resilience, and organisational growth while inspiring teams to think boldly and act with confidence. - [Why ‘work hard/play hard’ is damaging to the bottom line](https://managersandleaders.com.au/why-work-hard-play-hard-is-damaging-to-the-bottom-line/): Making bold decisions requires more than gut instinct—it demands a strategic approach. By integrating mental models, meshing diverse narratives, and balancing risk with opportunity, leaders can confidently make big bets that drive transformative success. - [The Lost Art of People Management](https://managersandleaders.com.au/the-lost-art-of-people-management/): People management is often touted as an organisation's greatest asset, yet many leaders fail to invest in developing people leadership capabilities. Good people management links top priorities with day-to-day tasks, and when leaders embrace the role of a coach—rather than just a taskmaster—they amplify their team's potential, driving productivity and innovation. - [The 3 Secret Ingredients for Making Big Bet Decisions ](https://managersandleaders.com.au/the-3-secret-ingredients-for-making-big-bet-decisions/): Making bold decisions requires more than gut instinct—it demands a strategic approach. By integrating mental models, meshing diverse narratives, and balancing risk with opportunity, leaders can confidently make big bets that drive transformative success. - [Is Psychological Safety the New Excuse for Mediocrity](https://managersandleaders.com.au/is-psychological-safety-the-new-excuse-for-mediocrity/): Psychological safety is vital for fostering innovation and openness, but without accountability, it can become a trap for mediocrity. High-performing teams find balance by combining safety with clear standards, constructive feedback, and a relentless commitment to aligning, collaborating, and learning together. - [How to promote your organisation’s brand as an Employer of Choice](https://managersandleaders.com.au/how-to-promote-your-organisations-brand-as-an-employer-of-choice/): In a competitive talent market, positioning your organisation as an Employer of Choice is crucial for attracting top-tier candidates. By enhancing both personal and organisational branding—through platforms like LinkedIn and strategic storytelling—you can build trust, showcase leadership, and stand out in the eyes of prospective employees. - [5 Strategies to Develop Future Leaders and High Performers](https://managersandleaders.com.au/5-strategies-to-develop-future-leaders-and-high-performers/): Future leadership demands a shift from traditional methods to approaches that embrace complexity, agility, and inclusivity. These five strategies focus on fostering resilient mindsets, energising growth, and prioritising wellbeing to cultivate leaders who can navigate change and drive meaningful impact. - [5 ways leaders can build better connections with their people](https://managersandleaders.com.au/5-ways-leaders-can-build-better-connections-with-their-people/): In a rapidly evolving and challenging world, effective leadership requires a dual approach: being both a scientist and a leader. By understanding the neuroscience behind human connection, leaders can foster trust, belonging, and performance. - [6 Tips for Designing Reward and Recognition Systems for Maximum Impact](https://managersandleaders.com.au/6-tips-for-designing-reward-and-recognition-systems-for-maximum-impact/): In today’s competitive job market, effective reward and recognition systems are crucial for employee engagement and organisational success. Here’s a guide for Australian businesses on designing impactful systems. - [The leadership guide to managing distractions and boosting focus for your team](https://managersandleaders.com.au/the-leadership-guide-to-managing-distractions-and-boosting-focus-for-your-team/): Seasoned leader Trevor March CPMgr CMgr AFIML shares tips for helping employees to maintain focus and perform at their best in an increasingly distracted workplace environment. - [How to increase employee productivity by asking 5 simple questions](https://managersandleaders.com.au/how-to-increase-employee-productivity-by-asking-5-simple-questions/): Boost employee productivity and engagement by using the 5Qs Formula, a simple five-minute routine that fosters clarity, emotional resilience, and a positive work environment. - [How to bring creativity to your leadership and why it matters](https://managersandleaders.com.au/how-to-bring-creativity-to-your-leadership-and-why-it-matters/): Navigating disruption requires creativity. So, for leaders to be effective today and ready for tomorrow, creativity is a crucial competency to master. - [Why empathy is a forgotten but vital leadership tool](https://managersandleaders.com.au/why-empathy-is-a-forgotten-but-vital-leadership-tool/): It’s well recognised that empathy is a vital trait for successful relationships. What’s little known is what it can do for our leadership, and that’s supercharge it. - [Member Spotlight with Tony Schelling FIML](https://managersandleaders.com.au/member-spotlight-with-tony-schelling-fiml/): We sat down with recently awarded MFAA Life Membership recipient, Tony Schelling FIML of Mortgage Choice in Darwin to discuss his 30-year career journey. - [Member Spotlight with Kathy Meyer CPMgr CMgr FIML](https://managersandleaders.com.au/member-spotlight-with-kathy-meyer-cpmgr-cmgr-fiml/): In this month’s Member Spotlight, discover Kathy Meyer, Change Manager at the NSW Police Force. From starting as a secretary to leading state-wide projects, Kathy's leadership has been shaped by extensive volunteer work and mentors. Inspired by her father’s advice, she is driven by meaningful work and continuous learning. Her IML accreditation later in her career has validated her skills and reinforced her commitment to effective leadership. - [The workforce is changing. Are you ready for it?](https://managersandleaders.com.au/the-workforce-is-changing-are-you-ready-for-it/): The workforce is changing at a rapid pace, and the onus is on leaders and managers to embrace this change, and learn to lead in a new world of work. - [5 Ways Leaders Can Improve Emotional Fitness](https://managersandleaders.com.au/5-ways-leaders-can-improve-emotional-fitness/): Emotional fitness involves embracing challenges with resilience and enhancing our mindset through physical exertion, acceptance, conscious meaning making, perspective, and daily rituals, fostering mental health and adaptive capacity. - [Having tough conversations with your staff](https://managersandleaders.com.au/having-tough-conversations-with-your-staff/): Whether you’re making staff cuts, restructuring or just keeping people at ease, you have a role to play in steering your people through the storm of change. - [Member Spotlight with Lisa Cornell CMgr FIML](https://managersandleaders.com.au/member-spotlight-with-lisa-cornell-cmgr-fiml/): In this month’s Member Spotlight, get to know Lisa Cornell CMgr FIML, Operations Manager for the Indigenous Australia Program at The Fred Hollows Foundation. ## Development Day - [Igniting Engagement: The Key to Retaining Top Talent](https://managersandleaders.com.au/learning-and-development/development-day/igniting-engagement-the-key-to-retaining-top-talent/) - [The Causes and Consequences of Conflict](https://managersandleaders.com.au/learning-and-development/development-day/the-causes-and-consequences-of-conflict/): And Can We Conquer It? - [Leading the Change](https://managersandleaders.com.au/learning-and-development/development-day/leading-the-change/) - [What Does Culture Eat for Lunch?](https://managersandleaders.com.au/learning-and-development/development-day/what-does-culture-eat-for-lunch/): If culture eats strategy for breakfast, perhaps the question in 2024 is what does culture eat for lunch? - [Toward a mentally healthy workplace](https://managersandleaders.com.au/learning-and-development/development-day/toward-a-mentally-healthy-workplace/) - [Mastering communication in the new world of work](https://managersandleaders.com.au/learning-and-development/development-day/mastering-communication-in-the-new-world-of-work/) - [Workplace 2.0, Managing up and across](https://managersandleaders.com.au/learning-and-development/development-day/workplace-2-0-managing-up-and-across/) - [Seeing around corners](https://managersandleaders.com.au/learning-and-development/development-day/seeing-around-corners/) - [No more BAU. Bounce forward through adaptability](https://managersandleaders.com.au/learning-and-development/development-day/no-more-bau-bounce-forward-through-adaptability/) - [Is the grass really greener? The roadmap to re-engagement](https://managersandleaders.com.au/learning-and-development/development-day/is-the-grass-really-greener-the-roadmap-to-re-engagement/) - [The power of positive workplace cultures](https://managersandleaders.com.au/learning-and-development/development-day/the-power-of-positive-workplace-cultures/) - [Dealing with the tough stuff – handling conflict and difficult situations](https://managersandleaders.com.au/learning-and-development/development-day/dealing-with-the-tough-stuff-handling-conflict-and-difficult-situations/) - [Workplace Conversations](https://managersandleaders.com.au/learning-and-development/development-day/workplace-conversations/) - [Courage through the Crisis](https://managersandleaders.com.au/learning-and-development/development-day/courage-through-the-crisis/)