Welcome to the February 2018 edition of Insight Edge. This month’s topic is fostering emotional intelligence and resilience, as part of our ongoing focus on the IML Management Competency Framework. This month’s topic falls within the category of ‘Managing Self’.
- First up we address exactly what ’emotional intelligence’ refers to and its role in good management and leadership.
- Second, we discuss how to develop your personal emotional intelligence through a number of straightforward exercises.
- Third, we address the meaning of ’emotional resilience’ and its role within emotional intelligence, as well as how to make yourself more emotionally resilient.
- Finally, we examine how a whole organisation (rather than individual managers) can work on improving its overall emotional intelligence.
We hope you enjoy this latest edition!